Lenkerhof gourmet spa resort
Lenk
Assistant Front Office Manager (m/f/d)
- 04 September 2026
- 100%
- Lenk
Job summary
Join the Lenkerhof gourmet spa resort, a gem in Switzerland! Experience a welcoming environment with top-tier hospitality.
Tasks
- Support the Front Office Manager in all operational tasks.
- Train and guide staff at the Front Office for optimal performance.
- Ensure excellent guest service and manage guest feedback effectively.
Skills
- Completed commercial training with years of Front Office experience.
- Fluent in German, French, and English, both spoken and written.
- Strong administrative skills with proficiency in common IT programs.
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About the job
Company Description
Be yourself. Create yourself.
5 stars and a crown.. a king of the mountain world!
Welcome to the Lenkerhof gourmet spa resort, at the most beautiful valley end of Switzerland. With 83 rooms and suites, the restaurant "Spettacolo" with 15 Gault-Millau points, the restaurant "Oh de Vie" with 14 Gault-Millau points, the mountain restaurant Bühlberg, a bar, various event rooms and 2000m2 spa, we are the largest hotel in Lenk. We offer our guests uncomplicated warmth and a family atmosphere combined with authentic hospitality at the highest level!
Job Description
To strengthen our team we are looking for you as…
Assistant Front Office Managers
immediately or by arrangement
Your tasks
- Support of the Front Office Manager in all operational and administrative areas as well as deputising during absence
- Leadership, care and introduction of employees and trainees at the Front Office
- Control of daily closings as well as processing of daily accounts, bank deposits and guest accounting
- Professional guest care including complaint management, room allocation and processing of guest questionnaires
- Control of guest correspondence as well as support of Front and Back Offices including reservations
Qualifications
- A completed commercial training and several years of Front Office experience and/or a degree from a hotel management school
- At least two years of professional experience at a hotel reception
- Fluent German, French and English skills, both spoken and written
- Very good administrative skills and confident handling of common IT programmes
- Leadership skills, resilience, flexibility as well as an independent and precise working style
Additional Information
Why the Lenkerhof?
- Stay fit and healthy: Free use of gym & spa
- Feel at home: Great, modern staff accommodation
- Travel around the world: Team rate in all Relais & Châteaux houses worldwide
Find another 18 reasons at: Your Benefits
