Internal Sales: Technical Advice and Sales

About the job

Internal Sales: Technical Advice and Sales

You are familiar with the plastics industry and want to solve customer concerns with technical understanding and commercial acumen? With us, you can enter internal sales from a technical or commercial background. We will specifically train you for the tasks.

About Us

Lenorplastics AG distributes technical plastic granulates from leading manufacturers in Switzerland. We support our customers from material selection to series application, combining technical advice with reliable delivery. Our own warehouses, logistics and laboratories assist us in this. As part of the Hromatka Group, we are integrated into a European distribution network.

Your Tasks

You support existing customers by phone and email, clarify their needs and accompany their concerns until resolved. You process enquiries and orders, prepare offers and follow up on outstanding matters. You provide initial technical guidance on material questions and involve our specialists if necessary. You support the field sales team in daily business as well as in customer projects and identify additional sales opportunities together with them. You maintain customer and order data in the ERP system and work closely with purchasing, warehouse, logistics and the technical team. You support your colleagues and interfaces in daily business, projects or during deputising.

Your Profile

One of the following paths suits you:

Technical Entry:

You have training or a degree in the plastics field, for example as a plastics technologist, polymechanic in toolmaking or injection moulding, designer or materials engineer. You bring practical experience and want to develop by learning and living sales and customer support.

Commercial Entry:

You have a commercial basic education or a corresponding degree and have gained professional experience in the plastics industry. You are already familiar with certain technical terms as well as the procedures and peculiarities of the industry. You are interested in the customers, materials and processes and enjoy engaging with the technical aspects of customer support.

For both profiles, enjoyment of customer contact, a careful and independent working style, team spirit and willingness to learn new things are important. You communicate fluently in German and confidently in English; additional knowledge of French or Italian is a plus.

What Awaits You

Induction tailored to your background and an experienced team that shares knowledge. An attractive remuneration package, team events and a free parking space. Short decision-making paths and room to take responsibility and develop professionally. A long-term perspective in a proven, sustainably successful company.