yellowshark
Winterthur
Cloud Systems Technician 80 - 100% (m/f)
- 21 September 2026
- 80 – 100%
- Permanent position
- CHF 75 000 - 95 000 /year
- German (Fluent)
- 8400 Winterthur
About the job
Our client is a renowned Swiss company in the energy sector with multiple locations. Employees are offered advanced employment conditions and the opportunity for individual development. This includes flexible working time models, remote work options, and support for further training.
- Analysis, prioritisation and sustainable handling of incidents as well as service requests
- Participation in the further development and stabilisation of cloud, workplace and IT infrastructures
- Support in IT projects as well as gradual assumption of responsibility in areas such as migrations, rollouts or cloud transformations
- Coordination and alignment between customers, internal departments and external software and hardware partners
- Creation and maintenance of technical documentation as well as continuous optimisation of support processes and knowledge databases
- Support in the evaluation of new technologies and advising customers on technical issues
- Sound knowledge in the Microsoft environment, especially in the areas of Azure, Windows Client/Server, Microsoft 365, Exchange and Teams
- Experience with cloud technologies, ideally complemented by knowledge in the Citrix environment
- Basic understanding of networks, IT security and modern IT infrastructures
- Structured, independent and solution-oriented working style
- Enjoyment of direct customer contact as well as the ambition to develop sustainable and high-quality solutions
- Very good German language skills, both spoken and written
- An environment where quality and sustainable solutions are valued more highly than mere ticket processing
- High personal responsibility and diverse opportunities for active participation
- A collegial working environment with short decision-making paths
- Exciting projects as well as attractive opportunities for professional and personal development.
Responsibilities
- Support of customers in 1st and 2nd level support with a focus on Microsoft 365, Windows, Citrix and network environments- Analysis, prioritisation and sustainable handling of incidents as well as service requests
- Participation in the further development and stabilisation of cloud, workplace and IT infrastructures
- Support in IT projects as well as gradual assumption of responsibility in areas such as migrations, rollouts or cloud transformations
- Coordination and alignment between customers, internal departments and external software and hardware partners
- Creation and maintenance of technical documentation as well as continuous optimisation of support processes and knowledge databases
- Support in the evaluation of new technologies and advising customers on technical issues
Profile
- Several years of professional experience in IT support (1st/2nd level) in a professional environment- Sound knowledge in the Microsoft environment, especially in the areas of Azure, Windows Client/Server, Microsoft 365, Exchange and Teams
- Experience with cloud technologies, ideally complemented by knowledge in the Citrix environment
- Basic understanding of networks, IT security and modern IT infrastructures
- Structured, independent and solution-oriented working style
- Enjoyment of direct customer contact as well as the ambition to develop sustainable and high-quality solutions
- Very good German language skills, both spoken and written
Additional Information
- Modern cloud and IT infrastructures with a focus on Microsoft technologies- An environment where quality and sustainable solutions are valued more highly than mere ticket processing
- High personal responsibility and diverse opportunities for active participation
- A collegial working environment with short decision-making paths
- Exciting projects as well as attractive opportunities for professional and personal development.
