Assistant Front Office Manager Zurich West (m/f/d)

About the job

Assistant Front Office Manager Zurich West (m/f/d)

25hours Hotel Zurich West | Pfingstweidstrasse 102, 8005 Zurich, Switzerland

Company Description

At the 25hours Hotel Zurich West, you won’t find a typical hotel routine, but a lively, creative environment where personality counts and teamwork is lived. For our Front Office team, we are looking for a committed individual to start immediately who takes responsibility and actively shapes the operation.

COME AS YOU ARE & SHOW HOW YOU CARE …

... in a 4-day week.

Enjoy 3 days off every week and the opportunity to organise your leisure time more flexibly.

Job Description

What does your working day look like...

• You actively support the Front Office Manager in ensuring smooth processes and ensure compliance with our quality standards
• You ensure an outstanding guest experience – from the first impression to professional handling of feedback and complaints
• You monitor cash management and daily closings and develop a deep understanding of the Front Office’s financial key figures
• You work closely with the Administration Manager, especially in accounts receivable
• You assist with monthly and annual closings as well as inventories in the Front Office and the shop
• You coordinate our external cleaning company and ensure efficient collaboration
• You take responsibility for correspondence, reservations and administrative processes
• You represent the Front Office Manager in their absence and take operational responsibility in day-to-day business
• You keep an overview even in challenging situations and act confidently and solution-oriented

Qualifications

Your personality counts more than your CV …

• You have completed training in hospitality, already have leadership experience at the Front Office and speak fluent German and English. Additional languages are an advantage
• You can inspire your colleagues as much as your guests. You also know your way around the city and always have insider tips up your sleeve
• Organisational talent, initiative and a structured way of working
• You bring not only your skills but also your character

Additional Information

What’s in it for you...

• Work as a full-time team member only 4 days per week
• Get to know our 25hours Hotels and stay up to 10 nights per year free of charge as an employee
• Enjoy generous discounts as part of Ennismore when visiting our bars and restaurants as well as when booking hotel rooms worldwide
• Benefit from great offers from our numerous cooperation partners
• Arrange your personal situation with work – we are open to part-time employment and other adjustments
• Be part of our colourful staff parties and much more ...

Good luck!