IT Security & Operations Lead (m/f/d), 80-100 %

About the job

Security is not an add-on – it is your signature.

Do you want to ensure that digital healthcare is safe, stable and available around the clock? Then take responsibility with us for the foundation on which everything runs.

Who we are

We build digital health platforms for Switzerland. Since 2012, from the Technopark Winterthur, ISO 13485 certified. An interdisciplinary team of around 30 people from IT, medicine and practice – the rare combination needed to build software that doctors, insurers and patients truly trust.

We are currently writing our next chapter: from proven products (RocketHealth, Benecura) to Red Sprite – our cloud-native, AI-enabled health platform. To support this, a foundation is needed that is secure, stable and available at all times. This foundation belongs to you.

Your role

As IT Security & Operations Lead, you connect two worlds that belong together: the secure, stable operation of our platform and IT security in a regulated medical device environment. You keep productive systems running, fend off risks and build the foundation on which doctors, insurers and patients trust us – with a perspective towards CISO.

What you do

Your field is broad – and that’s exactly what makes it exciting:

• Operations & DevOps: You monitor productive systems, analyse resources and performance, plan capacities and support deployments and releases.
• Security & Resilience: You drive IT security in the regulated environment, harden systems and networks, manage backup/restore and disaster recovery, and ensure business continuity.
• 3rd-Level Support: You analyse complex tickets and production errors, perform data corrections and take over technical escalation in critical incidents.
• Cloud & Infrastructure: You operate and further develop servers, networks and internal systems, accompany migrations and resolve technical faults.
• Documentation & Standards: You document thoroughly, establish processes and keep security and quality standards (ISO) alive in operations.

What you bring

• Completed IT education (EFZ, degree) or a comparable qualification
• Several years of experience in IT operations and support of business-critical, productive systems
• Solid IT security experience – from system and network hardening to monitoring and incident response; ISMS/CISO experience (e.g. ISO 27001) is an advantage
• Confident handling of Linux and shell, proficient in SQL; shell scripting and other programming skills are an advantage
• Network and firewall know-how including zoning and security aspects
• Experience in operating cloud solutions as well as supporting macOS, Office 365 and Windows clients
• Experience in 3rd-level support and analysing complex technical faults
• A sense for documentation, processes and business continuity – structured and responsible
• Calmness and clarity when it’s critical – and joy in making things permanently secure
• Interest in sensibly applying AI and automation in operations and security
• Fluent German as well as good technical English

What you get

• A key role with real responsibility – and perspective towards CISO
• Meaningful work in the digital health environment: your operation protects real care
• Security and operations in a regulated environment (ISO 13485) – experience that counts
• Flat hierarchies, short decision-making paths and an interdisciplinary team that gets things done
• Flexible working with home office/hybrid and five weeks’ holiday
• Modern workplace, close to Winterthur train station
• Attractive remuneration according to experience and responsibility
• Additional benefits

Curious?

Then show us what drives you. Send us your application – or simply your LinkedIn profile and a few sentences on why secure, stable systems are your thing. We look forward to getting to know you.