IT Supporter (ICT Technician)
BRACK.CH AG
Mägenwil
Key information
- Publication date:20 January 2026
- Workload:100%
- Place of work:Mägenwil
Job summary
Join Brack.Alltron as an IT Support Specialist in a dynamic team.
Tasks
- Install, monitor, and maintain hardware, software, and networks.
- Provide training on proper use of IT resources to users.
- Troubleshoot and resolve hardware, software, and network issues.
Skills
- 3+ years of IT support experience; ICT education preferred.
- Strong knowledge of MS Office and client/server systems.
- Excellent German and good English communication skills.
Is this helpful?
What to expect
- Providing, installing, monitoring, and maintaining new and existing hardware, software, and network components as well as communication facilities
- Moving and dismantling workplace systems
- Educating users about the proper use of the offered IT resources
- Arranging repairs or replacing defective devices
- Receiving and analyzing malfunctions, initiating and monitoring measures to resolve them
- Locating and fixing faults in hardware, software, and network areas
- Sustainable problem management as part of continuous improvement
- Evaluating and implementing technical improvements to increase stability and security
- Standardizing installation and operating processes to unify the system landscape
- Planning and testing updates and upgrades in the productive environment
- Close collaboration with other IT departments to optimize interfaces and workflows
- Maintaining and expanding local networks as well as installed hardware and software in cooperation with Network Engineering
- Forwarding malfunction reports and questions to the responsible departments (second-level support)
What you bring
- Training in the field of computer science or equivalent knowledge as ICT technicians
- At least 3 years of practical experience in IT support
- Experience with client and server operating systems
- Good knowledge of MS Office (M365)
- Know-how in hardware (clients & peripherals)
- Good knowledge of networking
- Very good German skills / good English skills
Benefits
Are you interested or do you have further questions?
Sercan Ugur is happy to assist you with any questions.
About us
"Together we shape the trade of tomorrow" Brack.Alltron employs around 1300 people and generates over one billion in sales. The company exists because one person had the courage to find new ways and to follow them. Our success story shows that something great is created by each individual together, and we love our uniqueness. We set ambitious goals, and it is very important to us that we act responsibly, support and challenge each other, and enjoy what we do every day.
Our hiring process
- You create your profile in our career portal and apply directly online for the advertised position.
- You will immediately receive a confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
- While you show us your patience, we take personal time to review your application and define the next steps.
- If your documents convince us, we get to know each other via live video call or in a personal interview.
- The "match" is mutually confirmed. Then we proceed to the second interview round where you get to know your future workplace and the team.
- YES – we have decided on each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.
