Back Office Specialist – Pension and Compensation Fund (FR/DE) 80-100%

Is French your mother tongue, occupational pension your area of expertise, and satisfied customers your motivation? Then we should get to know each other! Together with our consulting team, you ensure that our French-speaking key account clients receive first-class service – competent, reliable, and with a strong service orientation.

To strengthen our team of 7 customer advisors and 3 specialists, we are looking for from October 2026 or by arrangement another committed individual as a Back Office Specialist.

• In close collaboration with our customer advisors, you support the care and expansion of customer relationships in the social insurance sector – from key accounts to brokers
• You contribute your ideas and take responsibility: Thanks to your scope for design, you can optimise processes and actively shape the further development of our customer service
• Whether by phone, in writing, or in person: You are the internal contact person for our French-speaking key account clients on social insurance-related questions
• You transform complex figures and facts into meaningful offers, calculations, comparisons, and presentations
• Customer loyalty is close to your heart: Therefore, you take targeted measures to inspire customers to remain loyal to GastroSocial in the long term
• As an important hub, you bring together customer concerns and other specialist departments and ensure that suitable solutions are found – in French and, if necessary, also in German

• French is your mother tongue and you communicate confidently in German (level B2) – Italian would be a plus
• You are familiar with occupational pensions or social insurances – you have complemented your commercial training with appropriate further education (e.g. federal specialist certificate in social insurances) or additional relevant practical experience
• Numbers, calculations, and MS Office are part of your daily work
• Customer orientation is in your blood: You communicate with style, professionalism, and convince with your negotiation skills
• You work independently, think holistically and find a way even when others are still searching for the problem
• Organisational talent, initiative, and a structured working method complete your profile

Look forward to modern workplaces, flexible working hours, a home office share, free afternoons before public holidays, as well as attractive social insurance benefits – and these are just some of the advantages you will enjoy.

Curious? See all the benefits

Would you like to know more? Claudio Ciccone, Head of the Field Team, is happy to assist you and answer your questions.

Sound like you? Now it’s your turn! Send us your application and tell us more about your motivation, your desired workload, and your salary expectations (gross annual salary 100%).

Direct contact is important to us! Therefore, we currently do not consider unsolicited applications via recruitment agencies.