Working Student Customer Service Administration 40-50% (m/f/div.) REF295386F

About the job

Company Description

What Bosch is all about: You, our business, our environment.

At Bosch, we shape the future with high-quality technologies and services that inspire enthusiasm and improve people’s lives. Our promise to you is rock solid: We grow together, enjoy our work, and inspire each other.

Bosch Thermotechnik AG is one of the world’s leading providers of energy-efficient products for indoor climate and hot water comfort. As a system expert, Bosch Thermotechnik offers solutions for heating, air conditioning, hot water, and photovoltaics, as well as the appropriate service offerings. In Switzerland, we market our own brands Bosch and Buderus.

For our customer service in Steinhausen, we are looking for a committed and reliable individual as a Working Student Customer Service Administration (m/f/div.).

Job Description

• You support our customer service and scheduling in daily business.
• You independently offer, confirm, and open maintenance contracts.
• You convert expired maintenance contracts according to our contract conditions and inform the end customers accordingly.
• You write accompanying letters and revise templates as needed.
• You open recurring appointments for our customer service technicians in our scheduling tool.

Qualifications

• Education: Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, or a comparable course of study
• Personality: motivated, team-oriented, communicative, and committed
• Working style: independent, flexible, reliable, and responsible
• Experience and know-how: MS Office skills, SAP knowledge is an advantage
• Languages: very good German skills in spoken and written form, French and Italian skills are an advantage

Additional Information

• Start and duration of employment are subject to individual agreement.
• A valid enrolment at a university or a university degree not older than six months is required.
• Please include a current enrolment certificate, examination regulations, and if applicable, a valid work and residence permit with your application.

What we offer

• Attractive social benefits
• Meal allowance in the form of lunch vouchers
• Free parking spaces
• A collegial, open-minded, and appreciative working environment
• The opportunity to make a difference and actively shape things

You can look forward to a responsible and varied working student role in a modern company characterised by respectful and appreciative interaction. If you enjoy taking responsibility, facing new challenges, and want to expand your expertise in a practical way, then you are exactly right with us. We look forward to your application!

Find more benefits here: our benefits

Contact Human Resources
Dajana Levarda, HR Business Partner
Email dajana.levarda@bosch.com

Contact Department
Marius Hütwohl, Head of Internal Sales
Email marius.huetwohl@buderus.ch