Administrative Officer Continuing Education 100 %

About the job

With over 3,000 learners & students and more than 300 teachers & lecturers, the e.g. Zentrum Bildung is the largest education partner in the business sector for the Baden / Brugg region. To strengthen our Continuing Education department, we are looking for an Administrative Officer Continuing Education to start immediately or by arrangement.

In this position, you are responsible for the administrative tasks within the assigned courses of study. You work closely with the rectorate, course and product management, marketing, and educational counselling, and are in daily contact with students and lecturers.

Administrative Officer Continuing Education 100 %

Why we need you:

• Independent responsibility for the entire participant, course, and programme administration of the assigned courses
• Support for students, lecturers, and course leaders in administrative, operational, and organisational matters in close cooperation with the product managers and the rectorate
• Customer advice and support from first contact to completion of continuing education via email, telephone, and at the reception desk
• Organisation of information events, examinations, corrections, graduation ceremonies, and lecturers' conferences
• Creation and evaluation of course and programme evaluations
• Billing of tuition fees and invoicing of lecturers' and course leaders' fees
• Ensuring quality, efficiency, and optimisation of administrative processes for the assigned courses
• Communication with students, lecturers, and external partners regarding concerns and enquiries
   

What you should bring:

• Solid commercial training
• At least 2 years of professional experience (experience in education/HF courses an advantage)
• Confident German language skills, both spoken and written
• IT skills at SIZ Advanced User level (especially secure Excel & Word skills)
• Organisational talent with a quick grasp
• Reliability and natural initiative for independent work
• High service orientation, teamwork, resilience, and flexibility
• Willingness to staff the reception desk by arrangement with the team until 6 pm as well as occasional evening and Saturday shifts (e.g. graduation ceremonies, fairs, etc.)
   

What we offer you:

• Independent work and the opportunity to take responsibility for a sub-area
• An interesting and varied activity in a small team
• Modern employment conditions with attractive fringe benefits
• Excellent continuing education opportunities
   

Questions?

Janine Keller, Assistant to the Head of the Comprehensive School, will be happy to answer your questions.
janine.keller@zentrumbildung.ch / 056 200 15 75