ICT Supporter Digital Workplace (M365)

Chur

Key information

Publication date:08 January 2026
Workload:100%
Contract type:Permanent position
Place of work:Chur

Job summary

Join the diverse team in Graubünden's administration! Contribute to digital innovation and enjoy a collaborative work culture.

Tasks

Support the establishment and maintenance of the Digital Workplace.
Provide customer service and assistance to users.
Handle 2nd-level support and document incidents in the ITSM system.

Skills

Education in IT or several years of experience in Microsoft support.
Strong knowledge of Microsoft Client systems required.
Excellent customer service orientation and teamwork skills.

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Together for Graubünden
The only trilingual canton in Switzerland is economically, culturally, and politically diverse. Graubünden, with 7106 km², is the largest canton in Switzerland and offers a high quality of life with 150 valleys, 615 lakes, 140 holiday resorts, and countless sunny days per year. The Cantonal Administration of Graubünden is as versatile as our landscape. Bring your unique skills and help shape the future of the cantonal administration of Graubünden with us.

ICT Supporter Digital Workplace (M365)

Office for Informatics | 60-100% | Chur

Are you ready to help develop the digital transformation? As the IT service and competence center of the cantonal administration of Graubünden, we support our departments with a secure basic infrastructure and advanced applications. Together with you, we will advance the digital transformation of the canton of Graubünden.

IT customer service is exactly your thing. We as the Office for Informatics are looking for an ICT Supporter Digital Workplace (M365) to start immediately or by arrangement.

Your area of responsibility

You are jointly responsible for the setup, operation, and maintenance of the Digital Workplace based on M365
You advise and support our customers
You handle fault reports in 2nd-level support and document the fault reports in our ITSM system
You participate in the introduction, migration, and updates of specialist applications

What we expect from you

Training or further education in computer science or several years of experience in 2nd-level support of current Microsoft products
Sound knowledge in the operation of Microsoft client systems
High customer and service orientation, initiative, good perseverance
Structured, team- and solution-oriented working style
Good German skills in spoken and written form

We look forward to your online application and to getting to know you.

We only accept direct applications – inquiries from recruitment agencies will not be considered.

For technical questions contact Andreas Schmid, Head of ICT Support, 081 257 32 91.

For questions about the recruitment process contact Heinz Patt, HR Manager, 081 257 31 70.

Application deadline: January 25, 2026