Service Advisor 100%

About the job

Let’s move forward together!

Family business founded in 1979 in Le Mouret (FR), the KOLLY group is now a recognised player in the sale and maintenance of SCANIA, IVECO and MAN commercial vehicles, as well as in environmental technologies.

Joining the Kolly group means becoming part of a Swiss family company known for its expertise and close customer relationships. Based in Le Mouret, the group’s historic site and headquarters, you will work in an environment where decisions are made quickly, collaboration is natural, and everyone’s commitment is valued. Driven by values of trust, professionalism and respect, we move forward together with a sustainable vision and a constant focus on providing quality service. A company where your contribution truly matters and where you can make a difference every day.

To strengthen our team in Le Mouret, we are looking for a

Service Advisor 100%

Your mission

As a service advisor, you are at the heart of customer relations and the smooth running of the workshop. Specifically, you will:

• support our customers from A to Z, from appointment booking to vehicle handover
• plan workshop interventions by optimising resources, deadlines and parts availability
• play a central coordinating role between customers and workshop managers
• advise customers professionally and proactively, offering solutions tailored to their needs
• prepare quotes and follow up repair orders through to invoicing and payment
• contribute to the good organisation of the service, including planning and monitoring certain team activities

Your profile

Essential:

• Basic technical training (mechanics or related field)
• Customer service orientation and excellent interpersonal skills
• Organisation, rigour and ability to manage several files simultaneously
• Good command of common IT tools
• Positive attitude, team spirit and well-developed sense of responsibility
• Native French or German speaker with good knowledge of the other language

Your additional assets:

• Experience in a similar position, ideally in the commercial vehicle sector
• Service advisor training with federal certificate
• Commercial affinity and taste for advising
• Category C/CE driving licence

What we offer you:

• A concrete and varied position at the heart of our garage’s activity
• Close collaboration with our customers and an experienced technical team
• Continuous training related to the brands and developments in the profession
• Attractive employment conditions adapted to your experience
• Stability and prospects offered by a solid group

Interested? Please send your complete application (CV, certificates, cover letter), preferably by e-mail, to rh@kolly.com . We look forward to meeting you and moving forward together!