Salesperson: Focus on Trade Customers / Professional Advisor 100% (m/f/d)

About the job

In the role of Professional Advisor, you are not only responsible for acquiring new customers in the B2B sector, but with your expertise, you are also the fixed personal contact for our corporate customers directly in the OBI store. Your task is to ensure a quick and smooth process and to manage the entire B2B business in the store.

Your Tasks

• Customer acquisition and support: significant contribution to B2B growth through targeted new customer acquisition in the store and market environment, convincing presentation of the professional concept, as well as active reactivation of existing customers
• Maintaining existing relationships: maintaining and expanding relationships with existing commercial customers (tradespeople, caretakers, etc.)
• Performance management and reporting: consistent management of success based on defined key figures (weekly new customer acquisition, customer activity rate, specific sales targets) as well as reporting to your manager in the store
• Order management: preparation of offers and orders for corporate customer purchases, coordination of goods orders and active offering of OBI services (e.g. delivery, rental equipment, financing)
• Administrative tasks: contact person for other tasks such as providing goods in the store, processing reservations and collections, as well as handling complaints
• Teamwork: close cooperation with colleagues in all departments, regular exchange about professional projects and ensuring first-class, comprehensive support

Your Profile

• Successfully completed training as a retail specialist or several years of experience in sales, retail or trade
• B2B know-how: ideally already experience in B2B sales
• Expert knowledge: good product knowledge and knowledge of correct product placement
• Communication skills: strong communication and negotiation skills
• Customer orientation: enjoyment in dealing with people, courteous and friendly manner as well as convincing sales competence

Our Offer

• Your everyday life in balance: 41 working hours per week and 25 days of holiday form the basis – many of our positions also offer you the possibility to individually arrange your workload part-time.
• Growing together: Shape your own path. We support you with regular development discussions and training opportunities, e.g. in our OBI Academy.
• True teamwork: We work on equal footing with short decision-making paths and a lived informal culture.
• Your opinion matters to us: Through regular employee surveys, we build together a working environment that still suits you optimally tomorrow.
• Shopping with OBI: You receive a 15% discount on your purchases in the OBI store as well as further benefits with our partners.