Supplier Quality Manager

About the job

• You monitor delivery quality based on defined quality objectives and KPIs and ensure meaningful reporting for the relevant stakeholders
• As a Process Owner, you continuously develop the supplier evaluation and the end-to-end process for handling incoming goods issues
• You systematically address suppliers with quality deviations and consistently pursue agreed improvement measures
• Together with the purchasing managers, you coordinate necessary escalations and ensure the implementation of the billing process
• You keep existing delivery standards and guidelines, such as the general delivery conditions, up to date and develop them as needed
• With sound data analyses, you identify causes, highlight optimisation potentials, and derive concrete recommendations for action
• You initiate and accompany cross-departmental projects to increase quality, process reliability, and efficiency within the supply chain
• Through spot checks and process audits, you verify compliance with defined standards and support the involved teams with targeted training

• A technical or commercial basic education, ideally supplemented by further training as a technical merchant, process specialist, technician, or in a comparable field
• Solid practical experience in process analysis, quality improvement, or efficiency enhancement
• Knowledge in quality management, supplier development, purchasing, or logistics environment – or the motivation to deepen your existing knowledge purposefully
• A good understanding of the interrelationships within a supply chain as well as a strong business mindset
• Enjoyment in working with key figures and the ability to derive comprehensible measures and decisions from data
• Very good communication skills, negotiation skills, and a confident appearance towards different stakeholders
• An independent, systematic, and precise working style combined with pragmatism and healthy assertiveness
• Fluent German, good English skills, and proficient use of Microsoft 365

• Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau.
• Rest: At least 5 weeks of holiday, with the additional possibility of holiday purchase and unpaid leave.
• Development: Internal training in our own academy as well as financial participation in external further education.
• Family: 18 weeks of paid maternity leave with the possibility of extension and 4 weeks of paid paternity leave.
• Insurance: Above statutory requirements – 100% continued salary payment and full financing of daily sickness allowance insurance by the employer.
• Mobility: Free parking spaces, financial participation in public transport, and pool vehicles for business appointments.

• You create your profile in our career portal and apply directly online for the advertised position.
• You will immediately receive a confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
• While you show us your patience, we take the time personally to review your application and define the next steps.
• Your documents convince us, then we get to know each other via live video call or in a personal interview.
• The "match" is mutually confirmed. Then we proceed to the second interview round where you get to know your future workplace and the team.
• YES – we have decided on each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.