Team Leader Corporate Customer Support (m/f/d) 80-100%

About the job

Your extensive knowledge in the field of corporate and commercial customer business combined with a healthy dose of leadership skills is in demand.

In the corporate customer support area, our client, a renowned banking institution in Basel, coordinates all aspects of the corporate customer business. To ensure professional handling and smooth processing of customers' credit requests in the future, we are looking for a committed and capable

Team Leader Corporate Customer Support (m/f/d) 80-100%

Your tasks:

• Responsibility for the smooth administrative processing and handling of credit transactions, together with a small team which you will lead both professionally and personally
• Independent preparation of credit applications for corporate, commercial and real estate customers in cooperation with the customer advisors
• Analysis and evaluation of customer documents (annual financial statements, business plans, property documents, etc.)
• Preparation and analysis of property valuations, independently as well as in cooperation with internal real estate specialists
• Drafting credit and security agreements
• Close cooperation with internal departments such as Credit Office, Credit Services, Real Estate Department and others
• Situational support of customer advisors during client visits
• Participation in projects and process optimisations, digitalisation and automation of credit processes

Your profile:

• Completed commercial (banking) apprenticeship with business management further education (FH, HF or higher professional examination) or a university degree
• Extensive professional experience in the financial sector in the area of corporate and/or commercial customer business
• Native German speaker (confident in spoken and written language), good English skills are an advantage
• Good MS Office user skills
• Good IT understanding
• You have an understanding and interest in AI and possess initial experience with it
• Motivated, proactive, resilient and team-oriented doer personality
• Very good planning and organisational skills
• Strong customer orientation, pronounced contact and communication skills
• Distinct analytical skills
• Customer- and service-oriented thinking and acting
• Willingness to face new challenges
• Leadership competence or potential to grow into a leadership role
• Responsible, solution-oriented and reliable working style
• Good reputation
• Workload: 80-100%

If you are interested in this versatile and responsible challenge, please send your complete application documents including photo (PDF format), stating the reference number 26177, the desired percentage of employment and your salary expectations, by e-mail to