Service Technician Willing to Travel
- 09 October 2026
- 100%
- Permanent position
- Aarau
About the job
Company DescriptionOur profession and our passion "HR Management".
Flexsis AG is an independent company of the Interiman Group SA with over 140 employees at 47 locations in Switzerland offering a complete range of services in the field of Human Resources.
For our client in the Aarau / AG area we are looking for a:
Service TechnicianJob DescriptionPurpose and Objective of the Role:
* Ensuring system availability at Swisslog customers through preventive and reactive maintenance and repair measures
* Optimal project execution in the areas of assembly, installation and commissioning to achieve customer satisfaction and business goals
Main Responsibilities / Competencies:
* Electrical and/or mechanical maintenance work on Warehouse & Distribution Solutions systems to the satisfaction of customers, taking into account Swisslog framework conditions
* Execution or management of assembly work, electrical installations, hardware commissioning, as well as support for software commissioning within the country.
* Reactive support assignments according to contractual requirements and call-out by Swisslog Service Desk
* Conducting spare parts inventories and condition analyses in existing systems
* Achieving team goals regarding performance, deadlines, costs and results in cooperation with team and specialist management
Main Activities:
Result-oriented
* Adherence to hourly and cost specifications according to processing or project planning.
Technical / commercial knowledge
* Building own knowledge based on existing and new technologies.
Customer focus
* Ensuring customer satisfaction through impeccable behaviour and above-average performance.
Analytical thinking and decision-making
* Prioritising tasks from the customer’s perspective and business circumstances.
Leadership
* If applicable, leading the maintenance or construction site team through open communication and clear instructions.
Flexibility
* Ensuring personal availability and taking on on-call duty.
Teamwork
* Open and constructive collaboration with all involved parties, supporting team colleagues.
Communication
* Proactive, open and transparent communication with all stakeholders.
Desired Profile
Required Core Competencies & Skills:
* Independently expands knowledge in their field of expertise
* Possesses strong customer orientation, organisational talent and analytical skills
* Continuously seeks improvements, learns from mistakes, is flexible and resilient
* Can realistically assess technical requirements and contexts
* Knows the processes and conditions in technical customer service
* Confident appearance and pleasant manners
* Possesses high social competence
* Good team player, identifies with their team
* Ensures internal and external customer satisfaction through behaviour and performance
* Shares knowledge proactively with others
* Is honest, trustworthy and loyal
* Implements both Swisslog and customer rules and requirements
Education and Professional Qualifications
* Electrical and/or mechanical basic training, with knowledge in system/control construction
* Very good German language skills, spoken and written
* Office user skills
* Foreign language skills - English - French
* Experience in maintenance in the field of Warehouse & Distribution Solutions systems
* Experience in field service
* Technical experience in system construction (preferably Swisslog systems, old and new technologies)
If you feel addressed, we look forward to receiving your complete application documents via the application button below.
