Specialist Customer Team KTG (m/f/d) 80 - 100%

Welcome to your future!

55,000 colleagues in 215 countries and territories. Together on the path to rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the start. Together we continue to develop!

Are you passionate about claims processing and want to play a key role in handling benefits for the employees of our clients? Do you have a talent for managing multiple claims processes in a dynamic environment while continuously improving the experience of our insured persons?

In our diverse and multilingual Customer Team KTG, you work closely with internal and external partners and contribute to ensuring that our customers receive quick and competent support in the event of a claim. You can expect a flexible working environment where you can take responsibility, deepen your expertise, and develop personally and professionally.

Excellent service is only as good as the team behind it: We are looking for dedicated specialists who are passionate about customer issues, enjoy working in a team, and want to actively advance their career at Zurich Switzerland.

Find out here why Zurich Switzerland is among the "Top 3" employers in Switzerland. Become part of it and apply as a Specialist Customer Team KTG.

What you do

• You manage benefits for illnesses of our clients' employees in accordance with legal and contractual provisions
• You correspond and hold discussions with the various parties involved in claims settlement (insured persons, employers, medical service, other insurers, lawyers)
• You clarify medical matters and make payments based on legal requirements and insurance contracts
• You manage recourse claims against third parties and other insurers

What you bring

• Commercial basic training in the insurance sector or a diploma in social insurance is an advantage
• Experience in processing KTG
• Medical experience
• Excellent communication and negotiation skills
• Very good German language skills, both spoken and written; additional language skills are an advantage

Your contact

Talent Acquisition Consultant: Silke Nachtigall (+41 44 628 20 59)

Additional information

Part-time or full-time: 80 - 100%

Workplace: Zurich, Oerlikon

Hybrid working: up to 40%

We look forward to your online application - even without a cover letter.
You are welcome to convince us of your motivation in a personal meeting.

Who we are

Zurich is a strong brand - more than 1.4 million Swiss customers trust our products and services. The foundation of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To deliver daily performance, we offer our employees flexible working models and interesting training opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture characterised by acceptance, diversity, and team orientation. 

At Zurich, we foster a culture of diversity and inclusion. Our goals and values are designed to protect our employees, build trust, and help them realise their full potential. We stand for fairness and equality among our staff, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The recruitment of our talents and recruitment processes reflect this commitment in everyday life. Join us and become part of this culture.

Why has Zurich been successful for over 150 years? See for yourself here and become part of it.

Information for recruitment agencies

Zurich does not accept unsolicited applications from recruitment agencies for this position. Recruitment agencies are therefore kindly requested not to submit candidate documents to our employees or via our online career portal. We disclaim any responsibility for unsolicited applications as well as any fees and thank you for your understanding.