Nidau
Application Operations Engineer
- 02 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
About the job
Do you want to keep things running and enjoy operating and further developing complex applications reliably? Perfect.As an Application Operations Engineer, you are a central support for the operation of our OSS/BSS systems. With your technical understanding, analytical thinking, and quality awareness, you ensure that disruptions are quickly resolved – and our systems run stably at all times.
Application Operations Engineer
Your Tasks
- You are the contact point for complex 2nd-level tickets (Jira) concerning our central systems (OSS/BSS) – you analyse, resolve, and document
- For deeper issues, you escalate topics to problem or service disruption management
- If our monitoring system reports a disruption, you react quickly, find the cause, and restore everything to order
- Your knowledge does not belong in a drawer: you share it within the team and keep it well documented
- You work closely with 1st- and 3rd-level support
- When it gets critical, you ensure all parties are informed in good time
- Fancy variety? With us, you can also dive into exciting projects and actively contribute
Your Skills
- A completed education in computer science or a comparable qualification
- You have completed or are currently attending a higher technical college
- Initial experience in application analysis, reading logs (e.g. with Splunk), and system monitoring (e.g. with Zabbix) is ideal
- You bring basic knowledge in software development – ideally in the .NET environment or with MS SQL Server or other relational databases
- You are curious, want to develop further – but routine tasks do not deter you
- You are willing to perform on-call duty
- Very good German skills and good English skills complete your profile
What We Offer
Work and Leisure
Home office, flexible working time models, close to public transport, modern office by Lake Biel, unpaid leave, holiday purchase
Individual Support
Support for education and further training, internal know-how transfer
Work Culture
Flat hierarchies, creative freedom, high degree of autonomy and responsibility, goal-oriented teamwork
Fringe Benefits
Discounted Quickline products, Reka money, half-fare travelcard, sports facilities, fruit and drinks, discounted shiatsu massages
Why Quickline?
Quickline is a Swiss telecommunications provider that has been offering award-winning internet, TV, fixed network, and mobile services in Switzerland for over 30 years. With around 200 employees and independent, regionally anchored partners, we provide personal customer service on site in a highly competitive market and connect private customers as well as SMEs with the world.
Your Contact Person
Do you have questions about the position?
I am happy to advise you.
Jasmin Stalder
HR Manager
+41 32 559 98 48
jasmin.stalder@quickline.net
We look forward to meeting you!
