Clerk Service and Sales Internal Office Hochdorf LU 80 – 100% with Carpenter/Plumbing Knowledge

About the job

talsee develops, manufactures and sells high-quality bathing facilities. As a solid Swiss company, we have been committed to our customers since 1896 and enjoy a high reputation in the market. Thanks to our industrial manufactory in the Lucerne Seetal and the well-organised sales administration, our design collections can be fully customised according to customer wishes. This high status is based on a lived value culture, which we cultivate with our customers and partners, and consciously promote and further develop within the company team.

For our flagship store in Hochdorf LU, we are looking for a success-oriented person (m/f/d) as

Clerk Service and Sales Internal Office Hochdorf LU 80 – 100%

Your tasks

• You are responsible for the smooth and customer-oriented handling of all warranty and service concerns in the German-speaking domestic and foreign markets – with a high quality and solution-oriented approach.
• As the central contact person in the internal office, you advise and support our customers and dealers by telephone and in writing and process service and quotation requests up to order approval.
• You create and check the required CAD drawings as well as technical documents for order processing.
• You carry out the entire order processing and administration efficiently in the ERP system Borm.
• You ensure professional after-sales service and actively contribute to high customer satisfaction.

What you bring with you

• Professional training as a carpenter or plumber
• Completed technical/commercial further training, e.g. as a technical clerk, sanitary planner or similar
• Enjoyment in consulting as well as in cause-oriented analysis and solution finding
• Communicative in German on equal terms with our private and business customers
• Planning and drawing understanding (CAD knowledge)
• Confident handling of MS Office

What to expect from us

• Financial support for training and further education
• Young and dynamic team
• Spacious office with modern work equipment
• Free parking / bus stop right outside the door
• Open and transparent corporate culture

If you have any questions about the position, please contact Ms Vivian Felix, Head of Human Resources, at telephone number 041 914 59 36.

We look forward to receiving your complete application documents with photo.

talsee AG, Ms Vivian Felix, 4B Strasse 1, 6280 Hochdorf