Senior Lead - Apparel Development

10 March 2026
100%
Zurich

Job summary

Join a reputable company in Luzern as a customer support specialist. Enjoy a collaborative environment with excellent employment conditions.

Tasks

Act as the main contact for diverse customer inquiries.
Process, confirm, and monitor orders efficiently.
Handle returns and credit processing with care.

Skills

Requires commercial training and relevant work experience.
Proficient in common MS Office products essential.
Fluent in German and French, Italian is a plus.

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About the job

<article class="stelle"><div><h3>Your Tasks:</h3><ul><li>Contact person for the diverse customer concerns</li><li>Record, process, confirm and monitor orders</li><li>Determine order quantities</li><li>Process returns and credit notes</li><li>Create service invoices, cost estimates and quotations</li><li>Administrative and coordinative tasks in your own area</li></ul></div><div><h3>Your Profile:</h3><ul><li>Commercial basic training</li><li>Initial professional experience in a comparable position</li><li>Proficient in the use of common MS Office products</li><li>Very good German and French (Italian an advantage)</li><li>High customer orientation and personal responsibility, flair for numbers, reliable, independent, proactive working style</li></ul></div><div><h3>Miscellaneous:</h3><p>Look forward to an exciting role with a renowned employer as well as a collegial environment, modern infrastructure and very good employment conditions.</p></div><h3>Workplace: </h3><p>Lucerne</p><div><h3>Reference Number: </h3>313E37</div><p class="aktualisierung"><span class="label">Last Update: </span><br>01.05.2026</br></p><p class="abschluss"><span class="label" style="font-size: 1.2em;">Interested?</span><br/>More information about this position is gladly available on request. We look forward to receiving your application documents and to a personal meeting. For questions, <span class="ungetrennt">Andrea Hürlimann-Berger</span> will be happy to provide information.</p></article>