Case Manager within the Emergency Service Directorate (13638-AD-225-2026)

About the job

Administration

Case Manager within the Emergency Service Directorate

The Emergency Service Directorate is seeking a 50% case manager on a permanent contract. The start date is scheduled for 1 October 2026.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Emergency Service ensures reception, triage, assessment, and management of medical, surgical, psychiatric, and medico-social emergencies for adult and child patients. As a reference hospital for the canton, it guarantees specialised care 24/7 and coordinates patient referral to the most appropriate facilities.

Mission

• You participate in the recruitment process of assistant doctors and senior consultants, from interview preparation to follow-up of hiring files
• You ensure the administrative follow-up of training pathways, availability and medical staff numbers, as well as management of IT access and databases
• You manage HR administrative measures related to staff changes (rate changes, transfers, promotions, departures, etc.)
• You update the scheduling of shifts in the dedicated digital tools
• You contribute to drafting and updating procedures and provide administrative support to the management team as needed.

Profile

• You hold a commercial employee CFC or an equivalent qualification
• You have a good knowledge of the HR environment, ideally acquired within a large hospital institution
• You are proficient with Windows office tools; knowledge of HR software is an asset
• You have an excellent level of French, both spoken and written; knowledge of English and/or German is an advantage
• You demonstrate excellent organisational skills, proactivity, flexibility, and can manage priorities
• You are recognised for your discretion, versatility, and ability to work both in a team and independently
• You appreciate dynamic environments, enjoy learning new IT tools, and wish to develop within a constantly evolving hospital institution.

We offer

Becoming a collaborator at Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of holiday per year
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Professor Pierre-Nicolas Carron: tel.: 021 314 38 74.

As all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask recruitment agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.