Global Product Support Engineer 80 – 100% (f/m/d)

The opportunity 

We are seeking a highly skilled R&D Engineer to join our Global Product Support Team and shape the future of our worldwide Surge Arrester portfolio. In this role, you will make a direct impact on building a more reliable and sustainable power grid.

This position goes beyond pure engineering — it requires strong stakeholder management, cross‑functional collaboration, and the ability to operate confidently in a global environment. You will work closely with colleagues from Sweden, India, China, Bulgaria, as well as with key local stakeholders from Supply Chain Management, Production, Operations, Quality, Product Management, and our R&D Centers.

If you enjoy combining technical expertise with international teamwork, problem‑solving, and ownership — this is a role where you can truly make a difference.
 

How you’ll make an impact
 

• Provide global product support (GPS) for our Surge Arrester portfolio

• Elaborate innovative product solutions following standards, design rules, guidelines, and internal processes

• Lead and/or contribute to R&D and  GPS projects

• Work with global R&D and GPS teams as well as Product Management, Supply Chain Management and Operations

• Support on technical quality issue resolution.

• Ensure quality of suppliers, production locations and parts

• Create, maintain and release technical documentation: schematic designs, calculations, drawings, parts lists, configurators and instructions

• Maintain product master data in our PLM (Windchill) and ERP (SAP) systems
   

Your background 
 

• Degree in Mechanical Engineering, or related

• Proficiency in CAD (Creo, AutoCAD), PLM (Windchill) and/or SAP system

• Strong teamwork skills with the ability to work independently

• Experience in medium or high voltage surge arrester is an advantage

• Project management experience is a plus

• Openness to new challenges and a keen interest in learning and professional development

• Excellent analytical and communication skills

• Fluency in English; basic German skills are preferred, or a willingness to learn German
   

More about us 
 

Our flexible work practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

We offer

• Discounted conditions in our daycare centres in Baden and Oerlikon

• Extra days off between Christmas and New Year

• CHF 6 per day in the form of a lunch cheque for external restaurants and FELFEL meals

• Discount on memberships at various fitness centres and on various products and services 

• Attractive pension benefits with our company pension fund 

• Diversity: Promotion of diversity and inclusion and cultural offers, credit cards, petrol, etc.)

• Numerous exciting career and training opportunities within Hitachi Energy