Zürich
Clerk Course and Programme Administration 60%
- 23 September 2026
- 60 – 70%
- Temporary
- German (Fluent)
About the job
Clerk Course and Programme Administration 60%
ZurichYour Tasks
- You independently implement administrative processes in the assigned course and programme offerings, including data maintenance, correspondence, and document creation.
- You work closely with the programme managers and support them in specific processes.
- You provide customer-oriented advice to clients on organisational and professional matters, both in writing and by telephone.
- You handle enquiries and complaints or forward them to the responsible departments.
- You create templates and instructions and ensure the flow of information and knowledge transfer within the department.
- You participate in day-to-day operations, e.g. telephone services and mail management, and ensure compliance with quality standards.
- You represent colleagues during their absences.
Your Profile
- Completed commercial training (EFZ)
- Advanced practical knowledge of administrative procedures and processes.
- Solid IT skills, especially in handling MS Office, MS Teams and specialised systems such as Tocco
- Flawless oral and written German skills; additional foreign languages are an advantage
- High social competence, independence, flexibility, resilience and a strong service orientation
- Intercultural understanding and ability to work in a team, especially in collaboration with various specialist departments
- Flexibility to occasionally increase the workload to 80% if necessary (with the option to permanently increase to 80% from summer 2027)
Our Benefits
Holidays: Our employees have 4–6 weeks of holiday per year, depending on age and job level. Additionally, there are 6 company holiday days per year.
Further Training: AOZ promotes and supports the training and further education of employees. Our internal training courses also offer opportunities for professional and personal development.
Lunch Voucher: Permanent employees (from a workload of 20 percent) enjoy lunch vouchers that can be redeemed in over 8000 restaurants.
Pension Scheme Participation: AOZ employees are insured with the City of Zurich pension fund. AOZ covers 60 percent of the premium.
Your Contact
Rahel Stutz
Department Head ABIA
+41 44 415 64 57
is happy to answer your questions.
Michelle Straub
HR Recruiting Partner
recruiting@aoz.ch
We do not consider applications from recruitment agencies.
Start Date
From 1 January 2027 (limited to 1 year).
Your Salary
Your gross salary for a 100% workload is expected to be between 70,000 and 85,000 Swiss francs per year.
The exact salary depends on your education and professional experience. During the selection process, we will determine your salary based on our salary guidelines. Applicants who do not yet have the required knowledge or experience may be classified below the salary range in individual cases. Additionally, AOZ pays allowances for work at night and on Sundays. Further salary development depends on your performance and AOZ's financial possibilities.
The Application Process
After you have submitted your application, we will read it with great interest. After an initial pre-selection, we will contact you. If a personal meeting takes place, the further process is as follows:
First interview
Second interview and introduction to the department
Obtaining references
Employment decision
The AOZ
AOZ is a non-profit, independent public-law institution of the City of Zurich with over 2000 employees and more than 1000 intercultural interpreters and volunteers. On behalf of the federal government, cantons, City of Zurich and other municipalities, it provides professional services in the migration and integration sector.
