Sales Trainer (m/f/d) 80-100%

20 January 2026
80 – 100%
Basel

Job summary

Join Manor as a Sales Trainer in Basel Hauptsitz/Siège! Shape the future of retail.

Tasks

Develop and implement engaging training programs.
Organize simulations and role-playing activities for staff.
Coach individuals and track performance using KPIs.

Skills

Degree in retail or equivalent, plus professional trainer certification.
5+ years retail experience with leadership and training skills.
Fluent in French and another national language.

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About the job

Basel Headquarters | Part-time 80-100% | Permanent | 01.07.2026 |

Sales Trainer (m/f/d) 80-100%

Each visit is unique, and it is precisely on this uniqueness that our service is based. Thanks to our team spirit, agility and customer proximity, Manor establishes itself as the number 1 department store for everyday life, both online and in our sales outlets. Do you enjoy dynamic environments and want to fully leverage your strengths? Then join us to shape the shopping experience of tomorrow!

To strengthen our HR team, we are looking from 01.07.2026, for a permanent position at the Romandie site/Vevey office, for a *motivated* and *committed* person as Sales Trainer (m/f/d), 80-100%.

Your responsibilities
- You develop and implement training programmes.
- You organise simulations and role plays.
- You are responsible for individual coaching and performance monitoring using key performance indicators (KPIs).
- You organise training on products/services/loyalty programmes.
- You are responsible for the administrative management of training via the learning platform.

Your profile
- You hold a diploma in retail or an equivalent qualification and a certification as a professional trainer (min. SVEB3).
- You have at least 5 years of experience in retail and 3 to 5 years in management and training roles.
- You have excellent knowledge of sales techniques.
- You have solid experience in training design and coaching.
- You have excellent communication, presentation and analytical skills.
- You are fluent in French and proficient in another national language.

Manor SA, whose headquarters are located in Basel, is the Swiss market leader in the department store sector with a market share of around 60%. The company employs approximately 6,800 people and trains around 200 apprentices per year. Manor SA operates 65 department stores, 23 Manor Food markets and 23 Manora restaurants as well as 3 distribution centres.