ServiceNow Expert (all genders)

Your Mission

More efficient, faster, more personal - digital processes are more than just a nice-to-have. They are the #booster of successful companies. Convince our clients of this and take them onto the fast lane.

As a #ServiceNow Expert, you know the potential that lies in service management platforms. And how you can immediately improve the value creation of our clients with it.

You understand their business processes and individual requirements. This, in turn, enables you to implement ServiceNow for them as a comprehensive platform for the digitalisation of business processes precisely. From the initial concept through architecture to the final roll-out. For intelligent #workflows and a modern #userexperience.

Strengthen the team - whether as a consultant, manager or architect: we will discuss together.

The earliest possible start date for this role is in autumn 2025.

What Awaits You

• Shape the digital transformation of international clients. Whether SME or large corporation - you know our clients and their industries. You use this knowledge to help them implement their business processes on the ServiceNow platform in the best possible way.
• Accelerate transformation with digital workflows. Your goal is to position our clients for the future and make their technology, employee, customer and creator workflows more efficient. To achieve this, you use agile methods, identify opportunities for innovation such as #GenAI, and engage our clients in a convincing manner.
• Position yourself and your team as ServiceNow experts. The know-how in your team is as diverse and unique as your colleagues themselves. You pool your domain-specific knowledge and apply it successfully in projects. Your clients know this and trust your expertise.
• Stay up to date. When there are updates on the platform, you are the first to know. You continuously educate yourself - independently and with internal and ServiceNow-specific training offers.

#CIE #BusinessGroups
#LI-EU

What We Look Forward To

• You have completed an IT degree or have at least three years of experience in consulting projects related to ServiceNow.
• You have already gained experience in at least one ServiceNow technology workflow area, especially in ITSM or CSM and/or in one of the following products: Security Operations, HR Service Delivery, SAM, FSM, ITOM, Now Assist. Your official certifications as ServiceNow Certified System Administrator, Certified Application Developer or Certified Implementation Specialist confirm your experience.
• You confidently apply process frameworks such as ITIL and are familiar with agile project work according to Scrum or SAFe as well as Design Thinking.
• You are proficient in JavaScript, relational databases and web technologies.
• You express yourself clearly and confidently in German and English.

What We Offer You

• Flexible working time models and mobile working
• Comprehensive training offers, further education and development opportunities
• Interesting career options
• Our work culture that promotes diversity & inclusion
• Access to the knowledge and experience pool in the global Accenture network

You and Accenture

In this role, you are part of Accenture Technology. We use the full spectrum of digital technologies to simplify our clients’ everyday lives and lead their business into the future. From #DevOps to #Infrastructure, from #Security to #Workplace Service.

The Accenture Culture: Here YOU Make the Difference

Your skills, your nature and your ambitions make you unique. And when the most diverse talents, strengths and perspectives come together, something great happens: ideas that make a difference in the world. That is why we at Accenture rely on diversity and free development. Create a work environment where you thrive. With tasks that matter to you. With a workload that suits you. And with a way of working that is aligned with your goals. How you want to network, educate yourself and grow personally is up to you. It is your career. We help you shape it the way you envision.

Your Contact

Do you have questions? Then contact our recruiting team by email at recruiting.ch@accenture.com or by phone at 00 800 450 450 45.

We look forward to hearing from you!