Zürcher Kantonalbank und ihre Tochtergesellschaften
Affoltern a.A.
Customer Advisor: Private Customers as Deputy Team Leader
- 25 June 2026
- 100%
- Affoltern a.A.
About the job
100% | Sales and Customer Advice | Affoltern a.A. | Experienced Professionals
Our team in the branches Affoltern am Albis has high standards for top advice for our customers. With this, we want to make a significant contribution to being perceived by our customers as their "local bank" for life and to foster sustainable relationships. This is how we live the values of Zürcher Kantonalbank in everything we do: inspiring, responsible, and passionate!
In this role, you take on the position as Deputy Team Leader in the areas of organisation, security, implementation of sales activities, and training of employees. Additionally, you have the option to take on the role of practical trainer.
Your tasks
- Deputising for the team leader in their absence
- Accompanying and coaching employees in customer conversations as well as supporting with valuable feedback
- Professionally promoting employees through practical mini-trainings and workshops
- Welcoming our customers in the customer hall
- Determining needs by considering individual wishes and goals as well as recognising potential
- Conducting comprehensive advisory discussions with private customers in the areas of accounts, saving, investing, and pension provision
- Accompanying our customers into the digital world
- Acquiring new customers as well as recognising and mediating further customer needs
- Handling cash transactions, currency exchange, and precious metal transactions as well as managing ATMs, recyclers, and safe systems
Your profile
- Completed commercial banking apprenticeship (EFZ) or equivalent banking qualification, as offered by CYP or other recognised institutes
- At least 4 years of practical professional experience in advising and selling financial and basic products in a bank
- Enjoyment of active customer advice and affinity for digital channels
- Your communicative, trustworthy manner and confident appearance benefit you in customer contact
- You score with your strong acquisition, sales, and service orientation
Our offer
- Passionate and committed team with lots of experience and open to new things – our success lies in teamwork
- Varied activity with exciting and challenging customers with great potential
- Diverse opportunities for personal and professional development
- Your career is important to us as an employer, and therefore we support and accompany you on your path
- Comprehensive overall package, which besides an attractive base salary and variable remuneration offers many benefits and discounts – from A for pension provision to Z for ZVV bonus pass
Vivien Däppen
is happy to assist you.
Phone: 044 292 27 19
is happy to assist you.
Phone: 044 292 27 19
