Product Owner M/F, 80-100%, Permanent Contract - Integration Directorate and Operational Support

About the job

At Hospice général, we work towards better living together in Geneva

Founded in 1535 in Geneva, our institution supports people who, at some point in their lives, need assistance for the necessary time to (re)gain sustainable autonomy. We promote the social and professional reintegration of people receiving social assistance, we welcome and accommodate asylum seekers whom we support throughout their integration process. Finally, we participate in combating the isolation of seniors.

We are more than 1,600 employees spread across 60 sites throughout the canton. We support more than 40,000 people.

By joining our institution, you will contribute to fulfilling our social mission, rooted in our values of collaboration, respect, commitment, and kindness.

In a context where our teams operate in demanding and constantly evolving fields, we are committed to offering them stimulating working conditions: we aim for diversity and inclusion, value collective intelligence, encourage exchanges and innovation, and promote initiative-taking and experimentation.

Your missions

Reporting directly to the Deputy Director of ISO, the strategic referent, you act as the interface between business needs and technological capabilities.

In close collaboration with the Core Business product team of the Directorate of Information Systems and Digital (DirSin), you ensure that information systems meet the operational needs of the function, whether expressed through projects or requests for evolution.

Within the mandate entrusted to you by the function, you have the necessary autonomy to arbitrate and prioritise the needs and functional evolutions within your scope, ensuring coherence with the strategic orientations of ISO.

Your main responsibilities are as follows:

1. Maximise product value:

• Gather, analyse, formalise and arbitrate business needs and initiatives by clarifying their objectives, expected results, value and impacts in case of non-implementation;
• Challenge and prioritise needs within the scope based on their business value and function priorities;
• Maintain and prioritise the backlog of functional evolutions according to their business value, in coordination with the product manager;
• Ensure the relevance and added value of planned evolutions;
• Monitor satisfaction, usage and efficiency indicators of solutions and integrate legal and regulatory requirements.

2. Ensure strategic alignment:

• Translate the function's strategic orientations into a product roadmap and ensure coherence with business priorities;
• Ensure proper management of priorities regarding the implementation of applications and technological solutions within the concerned scope;
• Provide vision and business priorities to roadmap reviews led by the product manager;
• Participate in governance bodies, prioritisation committees and portfolio reviews.

3. Contribute and participate in continuous improvement:

• Define acceptance criteria, engage the relevant users and ensure business validation of delivered solutions;
• Measure results obtained against expected objectives and contribute to continuous improvement reviews and retrospectives.

4. Facilitate communication and collaboration:

• Ensure smooth communication between users, business stakeholders and the Core Business product team;
• Organise and coordinate testing and validation phases;
• Contribute to change management related to evolutions of digital solutions.

Your profile

• Bachelor's degree from a University of Applied Sciences, university diploma or equivalent training in information systems, project management or a relevant business field;
• A certification or additional training in project management or agile methods (Hermes, PMP, Scrum, Agile) is an asset;
• Proven experience of at least 3 years in identifying, analysing and formalising business needs as well as prioritising functional evolutions within an information system;
• Experience in preparing and organising validation tests;
• Practice of agile methods such as Scrum or Kanban;
• Experience in a public, semi-public or institutional organisation is an advantage;
• Excellent analytical and synthesis skills;
• Ability to negotiate, influence and unite without direct hierarchical link;
• Strong communication skills with business and technical interlocutors;
• Good understanding of information systems governance issues;
• Knowledge of data protection and information security regulations (LPD, GDPR, LIPAD);
• Knowledge of the context and environment of Hospice général is an asset;
• French: excellent oral and written command;
• English: good professional knowledge.

We offer you

• An open and respectful corporate culture;
• Continuous skills development through an attractive training policy;
• Career advancement and internal mobility opportunities;
• Numerous cultural and sporting activities to enjoy collectively within the institution.

Activity rate: 80-100%

Contract type: Permanent

Job grade: 18

Start date: As soon as possible

Application deadline: 24.10.2026

Our recruitment process

It takes place in several stages depending on the type of position, where each step conditions the next: application analysis, telephone interview, recruitment interviews with management and human resources and, if applicable, job test and/or assessment centre for management positions and certain specific roles.

Interested in this position?

The recruitment service of Hospice général looks forward to receiving your complete application (cover letter, CV, highest diploma obtained, work certificates). For optimisation of application tracking, we invite you to apply only online via our career portal, LinkedIn or JobUp, in response to a specific job offer. Paper and email applications will not be considered.