Front Office Agent (m/f/d)

17 July 2026
100%
Basel

Job summary

Join Revo Hospitality Group at HYPERION Hotel Basel, a stylish 4-star superior hotel. Experience a vibrant workplace in a culturally diverse city.

Tasks

Greet and assist guests as the first point of contact at reception.
Ensure smooth operations from check-in to check-out processes.
Communicate with all departments for optimal guest service.

Skills

Completed hospitality training or prior experience with passion for service.
High service orientation and ability to create a welcoming atmosphere.
Strong organizational skills to handle multiple tasks under pressure.

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About the job

We are Revo Hospitality Group!

The HYPERION Hotel Basel is an elegant 4-star superior hotel with 224 rooms and belongs to the Revo Hospitality Group. Located directly next to Messe Basel and just a few minutes from the Old Town, it offers a workplace in a city known for its internationality, economic strength, and cultural diversity.
Those who work here accompany business travellers, trade fair guests, and city tourists who appreciate a central location, upscale comfort, and personal hospitality. Whether at the reception, in breakfast service, housekeeping, or in the gastronomic areas – the team ensures with professionalism, warmth, and reliability that every stay is pleasant and smooth.
The culinary offer includes a varied breakfast buffet as well as an in-house restaurant with regional and international cuisine. A stylish bar complements the offer and invites you to relaxed encounters in the evening.
As part of the Revo Hospitality Group, this house combines Basel’s internationality with a modern working environment. Employees create a workplace here where service quality, team spirit, and hospitality are felt daily.

Your future field of responsibility

Welcoming and looking after our guests as the first point of contact at reception
Ensuring a smooth process from check-in to check-out
Communication and coordination with all departments for optimal guest care
Responsibility for cash management and correct billing at the front office
Fulfilling individual guest requests with commitment, attentiveness, and service orientation

What you bring with you

Completed training in hospitality or first professional experience as a career changer with enthusiasm for guest service
High level of service orientation and the ability to convey a genuine feeling of welcome to guests
Good English skills in spoken and written form for daily communication with international guests
Organisational skills and the ability to manage several tasks simultaneously – even in stressful situations

Your benefits

Contract. You will receive a permanent employment contract from the start – for maximum security and planning.
Celebrations. We give you an extra day off in the month of your birthday.
Growth. In our in-house academy, you will continuously develop professionally and personally.
Advantages. Your family and friends benefit from attractive employee discounts in all our hotels.
Mobility. For your daily commute, you will receive a travel cost subsidy from us.
Extras. Whether fashion, technology, or events – secure exclusive discounts with numerous partners. We look forward to you and your application!
The easiest way to reach us is via the "Apply Now!" button.

Your contact

Dimitris Argirakis
Hotel ManagerJobroom: 242461688

HYPERION Hotel Basel
Messeplatz 12
4058 Basel
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=HYPERION&country=Schweiz