Specialist Admissions & Welcome Desk (100%)

Windisch

Key information

Publication date:30 August 2025
Workload:100%
Contract type:Unlimited employment
Place of work:Windisch

Job summary

Join our dynamic team at Hochschule für Technik und Umwelt FHNW! A great opportunity awaits in a supportive work environment.

Tasks

Guide students from initial inquiry to enrollment smoothly.
Review applications and ensure a seamless admission process.
Manage the Welcome Desk, supporting all campus visitors effectively.

Skills

Commercial training or equivalent qualification required.
Strong customer focus and solution-oriented approach.
Excellent communication skills and team collaboration.

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Specialist Admissions & Welcome Desk (100%)

University of Applied Sciences and Arts Northwestern Switzerland FHNW, Study and Teaching Services

Your tasks:

You bring people into studies. You are customer-oriented, solution-focused, and keep an overview even in complex situations? You communicate clearly, appear confident, and enjoy working in a team? Then you are right with us. We are looking for a committed personality with drive, structure, and a feel for people – someone who skillfully combines advising, administration, and communication and actively shapes the path into studies.

Your field of activity:

You advise prospective students until the start of their studies – including bridging courses and entrance exams.
You review and process study place applications and ensure smooth admissions.
You work closely with the program management and are actively involved in events such as information sessions or graduation ceremonies.
You manage the Welcome Desk – you welcome prospective students, students, lecturers, and staff with openness and overview. You handle cash payments and ensure that office supplies are always available.
You support our commercial apprentices as a practical trainer – with expertise and heart.
You assist your team with administrative tasks and take on deputy roles.

Your profile:

What you bring – customer-oriented, reliable, collegial

Commercial apprenticeship EFZ or comparable qualification
Fluent German, very good English – French is a plus
High customer and solution orientation
Efficient and precise working style
Communicative with confident appearance
Strong teamwork skills
Willingness to take responsibility – also as a practical trainer
IT affinity and confident handling of digital tools (e.g., MS Office, databases, etc.)

Our working environment at the Brugg-Windisch campus combined with high flexibility regarding working hours and location provides a contemporary framework for our work. We cultivate a culture of dialogue characterized by appreciation and trust. Short decision-making paths, lean administration, and large personal scope for design and action are important framework conditions for our success.

Will you soon be part of our team? We look forward to your application by September 30, 2025.

www.fhnw.ch