Branch Manager (m/f/d), 100%

About the job

Our team gives its all to make the coexistence of humans and animals simpler, better and happier: Happier Pets. Happier People. This drive has made us Europe’s number 1 in pet supplies. Nevertheless, we continue to brim with ideas and create a unique world around pets, with which we are ushering in the trade of tomorrow. For this, we need you: ambitious doers who like to take responsibility and are eager to create shopping experiences. Whether you are at the start of your career, want to reorient professionally or plan career advancement, grab this job. We look forward to you.

• Leading and motivating the entire branch team
• Conducting employee discussions and performance evaluations
• Promoting a positive working atmosphere and team development
• Recruiting, onboarding and developing employees
• Checking the continuous expansion of specialist knowledge
• Ensuring smooth and efficient branch operations
• Creating staff deployment planning
• Ensuring compliance with company policies and legal regulations
• Being responsible for cash processes and daily cash reconciliations
• Monitoring product availability and inventory management
• Coordinating product presentation and assortment design according to corporate guidelines
• Personally advising and supporting customers regarding our entire small animal range
• Handling customer complaints 
• Ensuring compliance with safety regulations

• Sales training, retail training and/or several years of experience in retail 
• Several years of leadership experience (coaching/developing employees, conducting annual employee appraisals, etc.)
• Trainer certificate or willingness to complete the trainer course (always necessary, possibly apprentices are already trained in the branch and the branch manager must be a certified trainer or possibly
• apprentices will be trained in the future)
• Experience in pet retail is an advantage
• Flexible sales personality with a passion for animals
• Responsible working style as well as a neat and likeable appearance
• Team spirit and communication skills 
• Organisational skills (hands-on mentality), endurance and stress resistance

• Coordinated onboarding
• Collegial working atmosphere with "du" culture
• Secure job
• Employee discounts
• Bringing your furry friend along by arrangement

We are really looking forward to your application!

Please send us your documents exclusively online via our applicant portal. As we want to speed up our processes and save CO2 and paper, applications by other means, e.g. by email or post, can unfortunately no longer be considered. Postal applications will not be returned but destroyed directly in compliance with data protection regulations.