Service Technician

You enjoy working with your hands on hardware, networks and AV technology, like being on the move and appreciate direct contact with customers on site? You keep an overview even when things need to move quickly?

jls connects brands with people. As a leading mobile and web agency and digital signage market leader, we distinguish ourselves through a seamless connection of technology, creativity and marketing. We design digital experience worlds for our clients' customers and build apps for mobile, web and the cloud. In doing so, we create innovative digital customer experiences with impact.

As a complement to our Operations team, we are looking for a committed person as a Service Technician for onsite support with our customers.

You are responsible within the Operations team for onsite support at our customers. You plan the work together with the responsible Incident Manager and carry it out independently on site at the customer. In addition, you check defective hardware, support the repair process and ensure the exchange of information between customers and Operations. In rare cases, you carry out installations and maintenance in the team. Travel activity is about 80%.

• Ideally, you have training in a technical profession (multimedia electronics technician, electronics technician, IT specialist, ICT specialist etc.) and have already gained initial professional experience in the described area of responsibility.
• You are proficient in Windows and Linux operating systems and have sound network knowledge.
• You are also familiar with the basics of AV technology.
• In addition, you are used to working independently, convince with a neat, well-groomed appearance and enjoy being on the move a lot.
• You hold a category B driving licence.
• Since you work in the high-security area of our customers, a spotless criminal record is a prerequisite.