Patient Administration Staff 100%

About the job

Your tasks

• Contact person for our patients and visitors at reception
• Professional management of the telephone switchboard with a high call volume as well as triage and forwarding of patient enquiries
• Administrative support for our therapists and doctors, secretarial work as well as ensuring patient documentation
• Coordination of internal and external service providers and referrers
• Coordination and control of approval procedures
• Organisation and control of the delivery of narcotics to hospitals

What you bring

• A completed commercial basic training - ideally supplemented by further training or in-depth professional experience in health insurance, healthcare or hospital administration
• Multitasking? No problem for you, even when it gets hectic, you keep a cool head and maintain a respectful and warm manner with our patients
• You work independently, reliably and think ahead - you are simply dependable
• You have very good oral and written German skills as well as good English skills
• You feel confident using MS Office and practice software and enjoy digital tools

What you can expect from us

You will be actively involved in patient administration and support the smooth process at the interface between psychiatry, psychotherapy, internal medicine and social work. Look forward to an inspiring working atmosphere, 6 weeks of holiday, a regulated 41-hour week from Monday to Friday, as well as attractive conditions with the pension fund. Become part of a committed team that supports you and achieves great things together with you.
Further information about our benefits can be found here .

Do you feel addressed?

I look forward to meeting you and being your contact person during the application process.