Senior IT Business Analyst 80-100%

Bucherer is the leading brand in Europe for the trade of high-quality watches and jewelry. Permanent inspiration for our customers, perfect hospitality, and lived passion are at the center of the Bucherer philosophy.

Senior IT Business Analyst 80-100%

in the IT department at Bucherer in Lucerne

Your tasks

• Analysis and specification of business requirements in the area of service processes
• Development of technical solution concepts for our individually developed service platform based on Node.js
• Support of the specialist departments in modeling and optimizing existing processes through digital solutions
• Evaluation of new requirements, releases, and features for the continuous further development of the service application
• Accompaniment of process changes - from analysis to technical implementation to introduction in the system
• Participation in functional tests, interface checks (e.g., to ERP, CRM, or logistics systems), and quality assurance
• Documentation of system architecture, processes, and functions in close coordination with development and the specialist department
• Close collaboration with service departments, IT, external development partners, and other stakeholders within the corporate group
• Support in training and introduction of new functionalities in the service units
• Taking over 2nd level support for technical and process-related inquiries from the operational service area

Your competencies

• Completed studies in (business) informatics, software engineering, or a comparable qualification
• Experience in requirements analysis
• Technical understanding of web technologies (especially Node.js), APIs, and modular system architectures
• Solid knowledge in dealing with relational databases
• Analytical thinking ability as well as structured and solution-oriented working style
• High degree of personal responsibility and a strong quality awareness in dealing with demanding user groups
• High integrity and discretion
• Very good communication skills in German and English, for coordination with interdisciplinary teams

Our strengths - your advantages

We offer you exceptionally diverse tasks in a challenging international environment. We promote learning on the job and develop skills through targeted training. We want to further develop our leading position and are looking for above-average performance-oriented individuals who want to apply their qualities in a dynamic company.

Your contact

Bucherer AG

Ms. Michelle Catalano

Senior HR Business Partner

+41 41 369 70 00

http://www.bucherer.com/jobs