IT Supporter 80-100%
Zürich
Key information
- Publication date:16 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join our dynamic IT team in Zurich at a renowned law firm! Experience a supportive work culture and growth opportunities.
Tasks
- Provide first-level support for internal users both remote and onsite.
- Coordinate and resolve hardware, software, and network issues efficiently.
- Support IT policies and conduct training for staff on applications.
Skills
- Completed IT education with 3 years of experience in support roles.
- Strong knowledge of Windows 11 and M365 applications.
- Effective communication in German and English, proactive teamwork.
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Workplace Zurich
IT Supporter 80-100%
We are an internationally active business and tax law firm with offices in Zurich and Zug, well connected and firmly anchored in the Swiss economy. We work daily with joy and pride in tailored teams to develop high-quality, pragmatic solutions for and with our clients. We take care of our employees by promoting and challenging them daily. A progressive office culture and diversity are important to us.
For our small and very personal IT team in Zurich, we are looking for an IT Supporter to start immediately or by arrangement.
Your tasks:
- First-level support for internal users
(Remote & Onsite)
- Receiving, prioritizing, coordinating, and resolving support cases (hardware, software, network, and communication problems) by phone, email, or on-site
- Installation, configuration, and maintenance of workstations, peripherals, and mobile devices
- Support in implementing IT policies and security measures
- Support and maintenance of specialist applications for lawyers and tax advisors
- Conducting internal training for new and existing employees
- Maintaining and updating documentation, instructions, and knowledge base articles
- Co-responsibility for IT applications and systems
- Participation in IT projects (e.g., digitization, migrations, rollouts, system introductions)
- Improvement of IT support processes
Your qualifications:
- Completed training as an IT specialist EFZ or equivalent qualification
- At least 3 years of professional experience in IT support, ideally in a Microsoft-centered environment
- Very good knowledge in Windows 11, M365 (Entra ID, Intune, Exchange Online, SharePoint, OneDrive for Business, Teams telephony), O365 (including Outlook, Word, Excel, PowerPoint, OneNote, Teams), and Windows Server & Active Directory
- Fluent communication in German and English
- Application of AI in everyday IT to increase efficiency
- You take responsibility, set priorities correctly, and work proactively
- You have experience in IT system technology and basic network technologies
- You work structured, solution-oriented, and are a team player
Have we sparked your interest? Sophie Lo Gioco, Head of Human Resources, looks forward to receiving your application by email at bewerbung-it@wengervieli.ch.
