Customer Zone Advisor (a)

About the job

A stands not only for AKB, but for all those who work at the attractive Arbeitgeberin in the canton of Aargau in an open and diverse A work environment. Although numbers are important to us, you are not just a personnel number here. We offer you an interesting role with appreciation for your personality.

Within AKB as well as in the application process, we maintain a respectful and appreciative informal culture. Dare to address us informally.

What to expect

• You enjoy advising new and existing customers on basic services and clarifying further needs.
• You also maintain customer contact at the Learning Desk, where you present our diverse digital channels and support our customers in their use.
• You are responsible for handling customer service at the Cash Desk (deposits/withdrawals, change) including managing the cash stock and the ATM.
• You succeed in recognising the potential of customers and referring them to the appropriate departments.

What you bring

• You are interested in people and their stories and can inspire them about yourself and AKB.
• You have preferably taken the first step in your career with a completed basic banking qualification.
• You want to deepen your existing knowledge of products and services in the basic service segment.
• A successful day for you means having lively personal exchanges with our customers on site in Wohlen.
• Working in a team with Claudia and Jasmin is as important to you as working independently.