Service Assistant

About the job

Service Assistant (100%)

Workplace: Schlieren
Work model: Full-time, fully on-site
Company: Harmony New Energy Auto Service Swiss GmbH

Your Tasks

As a service assistant, you support the daily operations in our service area and ensure professional care of our customers. This includes in particular:

• Receiving, coordinating and managing service and workshop appointments
• Welcoming and assisting customers on site
• Telephone and written communication with customers, internal teams and external parties
• Recording and maintaining service and customer data
• Supporting the creation of invoices
• Handling general administrative tasks in the service office

Your Profile

• Completed commercial training or a comparable qualification
• Experience in administration or customer service; experience in the automotive or service sector is an advantage
• Very good German skills in spoken and written form; additional language skills, especially English or French, are a plus
• Confident use of common office programmes; experience with dealer or garage software is an advantage
• Strong customer and service orientation as well as good communication skills
• Structured, reliable and careful working style
• Teamwork skills and resilience in a dynamic working environment

We look forward to receiving your application.