RUAG AG
Emmen
Facility Office Manager (PMO)
- 02 September 2026
- 100%
- Emmen
Job summary
Join RUAG's Facility Management Office team, supporting essential services. Enjoy a dynamic work environment with great benefits.
Tasks
- Coordinate and manage administration tasks in the Facility Management Office.
- Provide First Level Support and coordinate service requests effectively.
- Oversee service workflows and ensure accurate completion in the CAFM system.
Skills
- Commercial training and several years of experience in a similar role required.
- Strong service orientation with excellent communication skills essential.
- Proficient in MS Office, CAFM, and SAP; German fluency needed.
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About the job
What you can achieve
- Coordination and administration in the Facility Management Office (Backoffice & PMO support)
- First level support as well as processing and coordination of service calls (Order Management)
- Control and monitoring of service workflows including completion of completed orders in the CAFM system
- Ensuring correct service billing as well as checking order and service data
- Processing orders and material procurement in SAP including goods receipt recording
- Checking and posting of creditor invoices as well as resolving discrepancies between order, delivery and invoice
- Administrative tasks and support with quotations, key and badge management as well as office and material management
- Support in the training of commercial apprentices
What you bring with you
- Commercial basic training
- Several years of professional experience in a comparable role, preferably in an industrial environment
- Communicative personality with a strong service orientation
- Flexibility, resilience as well as solution-oriented thinking and acting
- Good MS Office, CAFM and SAP knowledge
- Very good German skills, additional languages are an advantage
Salary and benefits
About 3000 employees of RUAG and RUAG Real Estate make a significant contribution to Switzerland's security every day. They ensure that the Swiss Army and other operational and security organisations can fully perform their tasks at all times.
- Commercial basic training
- Several years of professional experience in a comparable role, preferably in an industrial environment
- Communicative personality with a strong service orientation
- Flexibility, resilience as well as solution-oriented thinking and acting
- Good MS Office, CAFM and SAP knowledge
- Very good German skills, additional languages are an advantage
- Coordination and administration in the Facility Management Office (Backoffice & PMO support)
- First level support as well as processing and coordination of service calls (Order Management)
- Control and monitoring of service workflows including completion of completed orders in the CAFM system
- Ensuring correct service billing as well as checking order and service data
- Processing orders and material procurement in SAP including goods receipt recording
- Checking and posting of creditor invoices as well as resolving discrepancies between order, delivery and invoice
- Administrative tasks and support with quotations, key and badge management as well as office and material management
- Support in the training of commercial apprentices
