Caseworker* Adult Protection

About the job

Caseworker* Adult Protection

Become part of our team

Your work has an impact – for Bern and for the people who live and work here. Help shape the community and the future of this city with us: visible, tangible, sustainable.

The Directorate for Security, Environment and Energy is committed to safety, protection and assistance, environmental protection, sustainable energy supply and is responsible for building permit procedures as well as for the Bern Zoo. The Office for Adult and Child Protection is the competence centre of the City of Bern in the field of investigations, guardianships and inheritances.

What you will achieve

• Support social workers / professional guardians in administrative tasks in the area of adult protection as well as in the management of income and assets
• Correspond with authorities, insurance companies and other organisations
• Assert clients’ claims with social insurance
• Handle tax matters including clients’ tax returns

What you bring

• Commercial training with expertise in social insurance
• High level of organisational and social skills as well as high resilience
• Precise and independent working style
• Independent, service-oriented action
• Team and communication skills

Your benefits in Bern

For meaning & city life

With us, you make a difference. You help shape city life, take responsibility and make Bern a better place to live.

Security & stability

We offer you fair pay, clear structures, regulated working hours and long-term prospects.

Room for your whole life

Our working model adapts to your life wherever possible. With us, you bring all areas of life into harmony.

Growing with Bern

We give you space for development, further training and independent action.

Healthy in everyday life

With sport, exercise and advice, you stay fit: physically, mentally, socially – and not just at work.

Benefits for every day

We offer you practical extras that make your everyday life easier and more enjoyable.

Contact

If you have questions about the application process or the employer City of Bern, I am happy to help you.

If you want to learn more about this position and our team at the City of Bern, I look forward to meeting you and am happy to assist!

Silvia Cuche

Section Head Casework

031 321 74 72

Unsure if you meet all the requirements?

Even if you (still) do not meet all the requirements – we are curious, want to get to know you and look forward to your application!

Your application process

This is how the application process works with us:

Step 1: Online application

Submit your application documents online via our job portal. To allow us to process your documents further, you must create a login. After submitting your application, you will receive a confirmation. We assess each application individually based on the criteria in the job advertisement. This sometimes takes a little time. If your application fits, we will contact you for a first interview.

Step 2: Interviews

In the interview – by phone, on site or online – we want to get to know you. We check whether your expectations of the position match ours, what experience and skills you bring, whether you like our culture and how you fit into the team. If there is mutual interest and depending on the position, several interviews may take place. All your questions about the position, the team or the employment conditions are always welcome.

Step 3: Further steps in the process

Depending on the position, we arrange a trial or taster day, give you a professional task, organise a meeting with the team or invite you to an assessment. References are usually also part of our application process. You will be transparently informed about all steps in the process.

Step 4: Application decision

Are you convinced by us and we by you? After a verbal offer, you will receive a confirmation, the contract documents and information on how to proceed until you start the job. Didn’t work out? We look forward to you applying for other exciting positions despite a rejection.

For Bern. With heart. With impact.

More than 4,500 people work together in the City of Bern, spread across five directorates and more than 80 professions. We are committed with passion and conviction to the people who live and work here. Together we shape the community and the future of this city – visible, tangible, sustainable. For our city. For Bern.