Zürich
IT Service & Security Engineer (m/f/d)
- 13 September 2026
- 80 – 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Zürich
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
IT Service & Security Engineer (m/f/d)
How secure is your digital infrastructure really? Our Rocken partner specialises in customised IT security solutions, combining technical know-how with personal support. The service portfolio includes consulting, engineering, and operations – from security assessments to the implementation of complex systems and flexible operational services. The focus is on cyber security, secure networking, and resilient platform solutions that sustainably protect companies. Here, complexity is transformed into clear, actionable concepts. Collaboration is characterised by agility, technical excellence, and a solution-oriented approach. Sounds like an environment where you want to contribute and develop your expertise? Then our Rocken partner looks forward to your application.Role:
IT support, cloud, modern workplace technologies, and cyber security should work together for you? Then this position offers the opportunity to actively shape the digital workplace while gaining valuable experience in a professional security environment.
Responsibilities:
Support and further development of a modern workplace and infrastructure platform
Ensuring reliable operation of central IT services
Administration of Microsoft 365 and cloud-based enterprise solutions
Management of user accounts, permissions, and identity services
Support in the administration of classic infrastructure components
Monitoring the system landscape and early detection of technical anomalies
Professional handling of support cases through structured IT service processes
Analysis of faults and conducting root cause analyses
Building and maintaining a modern knowledge base for IT users and internal teams
Standardisation and continuous improvement of support and operational processes
Participation in a Cyber Security Operations environment focusing on monitoring, analysis, and managed security services
Support with security incidents and technical investigations
Participation in the implementation of IT security measures and hardening concepts
Evaluation and introduction of new tools for collaboration, IT service management, and security
Automation of recurring tasks using modern scripting and workflow technologies
Qualifications:
Completed IT training or comparable technical background
Practical experience in IT support, IT operations, or system engineering
Good knowledge of Microsoft 365 and Windows environments
Understanding of Active Directory and basic network services such as DNS and DHCP
Experience with IT service management and structured support processes
Ideally, exposure to Atlassian, security operations, or managed security services
Interest in topics such as Microsoft Entra ID, endpoint security, SIEM, XDR, and cloud security
Willingness to continuously learn new technologies
Independent and responsible working style
Trustworthy personality with a high quality and security awareness
Enjoyment of teamwork, technical troubleshooting, and solution-oriented communication
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
Zurich
Contact
Joshua de Boers,
+41443852112
