Sierre
15 hours ago
Customer Care 80% - 100% - Annual working time model with seasonal flexibility
- 16 April 2026
- 80 – 100%
- Permanent position
- Sierre
Job summary
Join Univerre, a leader in glass packaging innovation! Enjoy a supportive work culture with growth opportunities.
Tasks
- Deliver exceptional customer service to enhance satisfaction.
- Process orders and maintain the database efficiently.
- Collaborate with the team to improve service and processes.
Skills
- Commercial education and 5+ years in customer service roles.
- Fluent in German and French, Italian is a plus.
- Strong time management and proactive problem-solving skills.
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About the job
Are you convinced that glass is the packaging of the future? Would you like to successfully contribute to the further development of glass packaging? Then join Univerre to shape your professional career – and work in a unique and welcoming corporate culture!
At our headquarters in Siders we are looking for a dedicated customer service professional who supports our customers with advice and assistance.
Customer Care (80% - 100%)
A day in this role:
Customer satisfaction is your passion, and you always give your best to delight your customers.
You record and process orders, maintain the database, handle various customer inquiries, and are solution-oriented.
You listen to customers and advise them on Univerre products.
As a Customer Care professional, you contribute your suggestions to the continuous improvement of service and processes and participate in improvement and development projects.
Ensure personal and telephone reception of customers at the company reception on a rotating basis.
Support existing customers as well as actively acquire new customers.
Support the field service.
The keys to your success:
Completed commercial training (EFZ) and ideally over 5 years or more experience in customer service and administrative tasks.
You are proficient in German and French, both spoken and written. Knowledge of Italian is an advantage.
You are dynamic, proactive, and have the will to contribute to the development of the company and its customers.
You master time management, set priorities, and complete your tasks efficiently, even in stressful situations.
You work efficiently with modern and collaborative tools.
At Univerre you will find
A great workplace.
For your professional success.
An inspiring environment.
For your personal development.
Additional benefits and much more.
For your motivation.
Moments of sociability.
To enjoy every day.
If you are a highly motivated person who is passionate about customer service and wants to develop further in this area, please submit your application at: univerre.ch/jobs .
See you soon! Your Univerre team
