Specialised Case Manager

About the job

Your main tasks will be as follows:

• Ensure the administrative management of social requests, from their receipt to their follow-up, in collaboration with social workers and doctors
• Guarantee the administrative follow-up of patient files, the maintenance of data in Pulse, and coordination with the various stakeholders
• Manage fund requests and invoice processing, ensuring compliance with procedures and traceability of operations
• Prepare and ensure the follow-up of LAMal affiliation requests and subsidies (art. 13) in collaboration with social workers
• Ensure the entry, monitoring and quality of statistical data, as well as the production of activity management tools
• Provide administrative and organisational support to the social team, particularly in planning, coordination and formatting of professional documents
• Manage the unit's logistics, including monitoring equipment orders
• Contribute to the quality approach, document management and updating of unit procedures

Your assets:

• Holder of a commercial employee CFC or equivalent training
• At least 5 years of professional experience in the administrative field; experience in medical billing or a socio-administrative role is an advantage
• Good knowledge of the Vaud social network, asylum law and different types of residence permits is an advantage
• Very good command of Microsoft Office tools
• Excellent command of French, both spoken and written. Knowledge of one or more foreign languages is an advantage
• Excellent analytical and synthesis skills
• Ability to work interdisciplinarily and collaborate with different partners
• Communication skills, positive attitude and solution-oriented approach

We offer:

• A dynamic, modern and deeply human working environment
• A varied, stimulating and truly enriching activity
• An exceptional working environment, offering very high-quality employment conditions, including priority access to the Ma Crèche Sous Les Etoiles childcare facility, ideally located at the Biopôle, just steps from the Unisanté offices