Head of Department Technical Communication 100% (m/f/d)

About the job

At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measuring instruments, our approximately 18,000 employees shape the future in the field of process automation. Whether innovating and implementing new technologies as a team, collaborating in the development of new devices, or strengthening important relationships with various global industries: our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.

We are looking for a Head of Department Technical Communication to strategically further develop our Technical Communication area and actively shape the transformation towards a modern, scalable content and information management.

What is this position about?

Would you like to actively shape the future of technical documentation in a globally operating company? Are you excited by the prospect of transforming classic technical editing into a scalable, digital content ecosystem? Do you enjoy working at the interface between technology, organisation, and digitalisation?

Then this role offers you the opportunity to strategically align a central area, further develop a heterogeneous team, and decisively drive the transformation towards integrated content management.

What tasks will you take on?

You will:

• lead, further develop, and position the Technical Communication department with around 15 employees as a central competence centre within the company.
• shape the transformation from classic technical documentation to modular, scalable content and information management.
• be responsible for the introduction and further development of modern content management systems as well as associated processes and roles.
• ensure consistent, high-quality, and regulatory-compliant product information across products, variants, languages, and channels.
• actively manage and further develop collaboration with Product Management, Engineering, Service, Regulatory, and IT.
• use digitalisation, data, and AI purposefully to sustainably increase efficiency and scalability in content and information management.

What do we expect from you?

You:

• have a degree in engineering, natural sciences, communication, computer science, or business administration with a focus on digitalisation, or a comparable qualification.
• bring several years of experience in technical communication, content management, or product information as well as leadership experience.
• possess sound knowledge in structured documentation (e.g. XML-based standards such as DITA), content lifecycle, as well as content management systems and publishing processes.
• have experience in an industrial environment as well as in the further development of organisations, processes, and system landscapes.
• lead as an integrative, reflective personality, build trust, and manage change processes securely and effectively.
• think networked, act pragmatically, and convince through strong communication skills and confident handling of international stakeholders.

What can you expect from us?

• We are a family company with great commitment and a sustainable vision.
• You will take on a key role with high strategic impact in a global environment.
• We offer diverse opportunities to actively shape the digital transformation.
• We promote lifelong learning through training, knowledge transfer, and e-learning.
• We support flexible working models and a healthy work-life balance.
• You will work in an international network with exciting interfaces and development opportunities.

How do you apply?

To apply, please upload your documents on our career page. Unfortunately, applications sent to us by e-mail cannot be considered due to data protection reasons.

Agencies, personnel service providers, or similar companies are kindly requested to refrain from unsolicited submission of profiles and enquiries. Currently, we are not working with external service providers for this position. All unsolicited applications will be deleted without further review.