Team Manager Inside Sales

About the job

Company Description

As a successful specialized job exchange for the hotel and gastronomy industry, we at YOURCAREERGROUP have had a mission since 1999: We help every person find the right job. With our industry-specific portals and partners, we are market leaders in the DACH region.

We are proud to be part of the The Stepstone Group – with its worldwide expertise in tech job platforms. As part of this global team, we can leverage the latest technologies, data, and industry expertise to continuously improve our service and adapt our technology to the needs of the job market through ongoing innovation. 

As Team Manager Inside Sales, you are responsible for selling our products to business customers and maximizing customer satisfaction, especially through inspiring and motivating team coaching.

Job Description

• Professional leadership and coordination of an inside sales team as well as ensuring efficient daily operations to achieve defined sales targets
• Active participation in the recruiting process including structured onboarding and professional qualification of new employees
• Planning and implementation of targeted development measures to sustainably promote team and individual performance
• Promotion of a valuing team culture to strengthen motivation and long-term employee retention
• Telephone contact as well as empathetic and competent customer support
• Building, maintaining, and continuously expanding your own customer portfolio through individual consulting and trustworthy guidance
• Creation of tailored offers and consistent follow-up until successful contract conclusion
• Active and proactive customer management with a focus on long-term and partnership-based business relationships

Qualifications

• Completed commercial training with further education in communication or sales or a completed business degree
• Several years of professional experience (5–7 years) in customer service or call center with an active sales focus, ideally in highly sales-oriented industries, including leadership experience
• Additional professional experience in the service industry is an advantage
• Fluent German and English skills in spoken and written form
• Additional foreign language skills (e.g., French or Italian) are a great advantage
• Strong IT affinity as well as confident handling of digital applications, reporting, and control tools for sales planning and evaluation
• High goal orientation and the desire to actively shape personal and corporate success
• Role model function through integrity and reliability

Additional Information

For us as a community, it is important that you feel comfortable not only with us but also outside of work. Because your job should enrich your life. Therefore, we offer you, among other things, the following benefits:

Work-Life Balance & Mobility

• 25 vacation days + Christmas Eve and New Year's Eve off
• 2 home office days per week 
• Volunteer Days – paid leave for your social engagement
• Half-fare travelcard or a parking space (50% contribution) 
• Access to a 24/7 Employee Assistance Program (e.g., psychological counseling, coaching)

Leisure & Extras

• Access to the Corporate Benefits portal with numerous employee discounts
• A two-day onboarding event at our main location in Düsseldorf

Our Mission

Equal opportunities for all – that is important to us! We are convinced that diversity and inclusion are key elements for our success as a global company. Therefore, we want to attract, promote, and retain the best talents. We welcome every application, regardless of origin, gender identity, sexual orientation, disability, ethnic affiliation, religion, worldview, age, marital status, or other characteristics.

YOURCAREERGROUP Schweiz GmBH | Lindenstraße 25 | CH-8302 Kloten

Does this sound like you? As part of StepStone, we are always interested in working with great people. Apply via the button and receive feedback within 5 days on whether we can consider you for the next process step! We look forward to hearing from you!

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