Reception Staff Ambulatory Care

01 May 2026
100%
Permanent position
Wabern

Job summary

Join us at the Ambulatorium for Torture and War Victims as a Reception Staff! Make a meaningful impact in a supportive work environment.

Tasks

Be the first point of contact for our team and patients.
Manage patient data and coordinate appointments effectively.
Handle administrative tasks and ensure smooth operations.

Skills

Completed training as MPA or similar experience required.
Strong customer orientation and friendly demeanor essential.
Proficient in electronic patient data management and MS Office.

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About the job

Reception Staff Ambulatory Care

Join us in working towards a more humane world!

The Ambulatory Care for Torture and War Victims Red Cross offers specialised support for people who have survived severe violence and war experiences. We also provide a low-threshold medical contact point for people without residence permits. To strengthen our team, we are looking for a responsible and empathetic individual as Reception Staff 70 - 80% from 1 June 2026 or by arrangement.

What you can achieve

You are the central hub and first point of contact for our ambulatory care staff

You personally welcome patients and ensure a pleasant reception

You coordinate external enquiries by phone and email

You professionally manage patient data in curaMED

You arrange appointments with patients, staff and interpreters

You manage a petty cash fund and code incoming invoices

You process rejected service invoices and ensure correct further processing

You support staff with other administrative tasks

What you bring with you

Completed training as a medical practice assistant or business administrator in healthcare or comparable professional experience

Experience in a hub function with direct patient contact

High sensitivity and interest in working with vulnerable people from refugee and migration contexts

Independent, precise working style and friendly demeanour

Strong customer orientation, even in hectic situations

Confident handling of electronic patient data management and very good MS Office skills; ideally you act as a superuser

Our working model is role-based. We therefore seek a personality who enjoys taking responsibility, is flexible in adapting to new roles and sees change as an opportunity for development.

Very good German skills as well as good French and English skills (spoken), additional languages are a plus

What to expect from us

An unusual and interesting field of activity with plenty of scope for creativity

Meaningfulness of the work

A collegial and appreciative working environment where diversity and equal opportunities are lived

Support for training and further education

How to join us

We look forward to receiving your complete online application addressed to Mr Andrea Niederberger. For further information, Ms Carla Benedetti, Head of Ambulatory Care Operations, is available at 058 400 45 64.