Insurance Advisor Back Office in Home Office (m/f) 80–100%

Ready for your next career step? We are looking for a versatile organisational talent for bilingual customer service in the back office for our client.

Your Mission

In this position, you keep all the strings firmly in your hand behind the scenes. You independently manage administrative processes, handle enquiries precisely, and support bilingual customers as well as internal teams as a reliable contact person. With your focus on quality and efficiency, you ensure smooth operations in day-to-day business.

Your Tasks in Detail

• Processing and system entry of applications, changes and contract adjustments

• Professional response to customer enquiries via e-mail, chat or telephone (pure service and support, no cold calling)

• Checking documents for completeness, accuracy and compliance with quality standards

• Close collaboration with the field service and internal specialist departments

Your Profile

• Completed training in the insurance sector (e.g. insurance clerk) or valid VBV certificate

• At least 2-3 years of professional experience in insurance customer service

• Fluent German and French in spoken and written form for daily customer communication

• Strong affinity for digital work tools and an exact, solution-oriented working style

Send us your documents – I or my colleagues will definitely get back to you within 48 hours!