St. Gallen
Customer Service & Export Clerk (m/f/d)
- 11 November 2026
- 90 – 100%
- Permanent position
- CHF 78 000 - 84 500 /year
- German (Native language), English (Intermediate)
- 9000 St. Gallen
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports the company in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
Customer Service & Export Clerk (m/f/d)
Salary - CHF78,000 - 84,500Our ROCKEN partner is an internationally active Swiss company with many years of experience and a strong focus on quality. The company is characterised by innovative solutions, modern business processes, and a strong customer orientation. The focus is on continuous development and close collaboration with international customers and business partners.
Role:
In this versatile position, you will take care of international customers and ensure reliable processing of customer orders. You coordinate various business processes and support the continuous development of internal procedures.
Responsibilities:
You coordinate international order processing and ensure reliable and timely handling.
You look after customers from various countries and are the central contact person for their concerns.
You organise and monitor international delivery and shipping processes in close cooperation with the responsible departments.
You handle customer complaints and coordinate appropriate measures to find solutions.
You support export matters and international business processes and ensure smooth internal coordination.
You contribute to the optimisation of existing work processes and the execution of system tests.
Qualifications:
You have completed a commercial apprenticeship with a federal certificate of competence (EFZ) and have several years of professional experience in customer service or internal sales.
You have sound knowledge of international order processing as well as experience in export and/or foreign trade.
You are familiar with international delivery and shipping processes.
You impress with organisational talent, customer orientation, communication skills, teamwork, as well as an independent, structured, and reliable working style.
You have very good German and English skills; additional foreign languages are an advantage.
Benefits:
- Experienced and dynamic team
- Comfortable office with modern infrastructure
- Flexible working hours
- Attractive training and development opportunities
- Interesting and varied tasks/projects
- Good transport connections and accessibility
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Work location
St. Gallen
