Sales Advisor: Internal Sales 100%

About the job

Security with a System

Since 1977, BSW SECURITY AG has stood for security with a system. We support our customers in all matters of building security - from A for alarm systems to Z for access control. From planning through execution to maintenance - our locations always guarantee short intervention times and cover all customer needs on site.

Your Tasks

• Telephone and written advice to our customers on products and solutions in the field of security technology
• Preparation, calculation and follow-up of quotations as well as processing of customer enquiries
• Support of the field service in the preparation, handling and follow-up of customer projects
• Active care and maintenance of existing customer relationships as well as support in acquiring new customers
• Recording and processing of customer orders in the ERP system
• Coordination of delivery dates and close cooperation with purchasing, logistics and technology
• Support with tenders and submission documents
• Processing of technical and administrative customer concerns in cooperation with the specialist departments
• Maintenance of customer, project and sales data in the CRM system (e.g. HubSpot)
• Creation of statistics, evaluations and sales documents
• Support with product presentations, sales promotions and marketing campaigns
• Close cooperation with the field service to ensure optimal customer care
• Participation in the continuous optimisation of sales processes

Our Requirements

• Completed technical or commercial basic training, ideally with further training in sales or internal sales
• Professional experience in internal sales, preferably in the field of security technology, electrical or a comparable technical industry
• Technical understanding as well as enjoyment of advisory-intensive products
• Confident German language skills as well as very good French skills (at least B2/C1), other languages an advantage
• High customer and service orientation as well as strong communication skills
• Independent, structured and reliable way of working
• Very good MS Office skills as well as experience with ERP and CRM systems (e.g. HubSpot)
• Organisational talent, flexibility and enjoyment of working with various internal and external contacts
• Resilient, solution-oriented personality with a hands-on mentality

Your Benefits

• Exciting and varied activity with a high degree of personal responsibility
• Working in a motivated and collegial team
• Contemporary employment conditions
• Modern work equipment and contemporary infrastructure
• At least 5 weeks of holiday
• Personal and professional development opportunities
• An open corporate culture with short decision-making paths and plenty of room for initiative

Have we sparked your interest and are you interested in a long-term position? Then we look forward to your online application

For this position, we only consider direct applications.

Contact

Bettina Wilhelm
HR Business Partner
BSW SECURITY AG
Phone: +41 840 279 279