Housekeeping Supervision Intern

About the job

Company Description

Relais & Châteaux is an exceptional collection of 580 independent hotels and restaurants worldwide, united by strong values and driven by an unwavering commitment to hospitality excellence. Founded in France in 1954, the Association is now present in 65 countries and celebrates the art of living unique to each region.

Relais & Châteaux thus embodies a heritage conducive to unforgettable travel experiences, in harmony with life.

The values of Relais & Châteaux; Embody excellence, Celebrate our uniqueness, Share with passion, Act today and tomorrow.

The Hôtel de la Cigogne 5* has 49 rooms, junior suites and suites, each decorated in a different style. This charming house features a traditional restaurant, a bar, and a magnificent lounge for meetings, cocktails, lunches and dinners accommodating up to 40 people.

Job Description

As part of their hotel training, the Housekeeping intern will be present for a period of 6 months starting from August 2026, working alongside an experienced housekeeper.
During the internship, the tasks will be as follows:

• Train in the role of Chambermaid/Porter and learn cleaning procedures;
• Understand laundry management, participate in cleaning and distribution of
• uniforms and guest linen;
• Ensure the quality of floral arrangements in common areas;
• Identify, report and monitor various maintenance tasks in connection with the technical service;
• Participate in quality control, maintenance and stock management of equipment and
• supplies;
• Train in the role of Housekeeper and ensure personalised welcome and service quality
• for hotel guests throughout their stay;
• Daily control and supervision of team work for arrivals, turndown service and bed making, ensuring compliance with current standards;
• Manage lost property according to procedure;
• Participate in administrative tasks (preparing openings according to occupancy,
• creating schedules, checking invoices, etc.).

Only internship applications from schools referenced by the Swiss hotel and restaurant collective labour agreement are accepted.

Qualifications

• Good presentation;
• Willingness to learn;
• Work in continuous shifts requiring presence in the evenings and weekends;
• Positive, caring and consistent attitude;
• Sense of hospitality and attention to detail;
• Demonstrate respect and discretion;
• Show responsiveness, good judgement and proactivity;
• Exhibit organisation in the role.

Additional Information

• Employee benefits programme (My Relais Team, Swibeco, Harmony)
• Continuous training
• Human-scale company encouraging autonomy and initiative
• Events promoting team spirit.
• A corporate culture valuing excellence and employee well-being.