Account Manager

About the job

MediData ensures reliable networking – for optimal processes, flexible collaboration, and sustainable digitalisation in the Swiss healthcare system. The company, based in Root D4 (LU), has been connecting participants in healthcare since 1994 – from medical practices, hospitals, and care homes to Spitex, laboratories, health insurers, cantons, and authorities. Around 22,000 actors send over 105 million documents annually through the secure digital data space. In this way, MediData makes a measurable contribution to the digital advancement of the healthcare system and the sustainable improvement of quality of life in Switzerland. Become part of our team and help shape the future with us!

As an Account Manager focusing on outpatient and inpatient service providers, you will manage a customer portfolio consisting of group practices, practice chains, medical networks, and hospitals. You will acquire new customers, further develop existing partnerships, and make an important contribution to the digitalisation of the Swiss healthcare system.

Your tasks

• You acquire new group practices, practice chains, medical networks, and hospitals and strategically expand our network within the healthcare system.
• You manage and further develop existing customer relationships, analyse needs, and identify new potentials.
• You are responsible for complex customer structures with multiple locations and maintain relationships with relevant decision-makers.
• You prepare, negotiate, and accompany offers and contracts until successful completion.
• You plan and prioritise your customer portfolio based on data and recognise market opportunities early.
• You maintain CRM data, conduct reporting, and represent sales in cross-departmental projects.

Your profile

• A technical, commercial, or medical basic education.
• At least 5 years of experience in account management and sales of software solutions or services in healthcare, ideally with hospitals, group practices, or practice chains.
• Enjoyment in active customer acquisition as well as sustainable expansion of existing customer relationships.
• Strong consulting, negotiation, and communication skills at various hierarchical levels.
• Experience with CRM systems as well as in planning and managing sales activities.
• Existing network in the Swiss healthcare system.
• Residence: Solothurn and surrounding area.

What to expect from us

• An exciting sales role with plenty of scope for creativity and direct influence on MediData’s market success.
• Meaningful tasks at the interface of healthcare, digitalisation, and customer consulting.
• A committed team that lives collaboration, personal responsibility, and mutual support.
• Professional and personal development through training, congresses, and industry events.
• An innovative environment where you can actively help shape the digital transformation in the Swiss healthcare system.

Ready to build sustainable customer relationships and help shape the future of healthcare? Then we look forward to meeting you.