IT & Technical Operations Manager (100%)

About the job

The KOELLIKER Group is a Swiss company with many years of experience in the digitalisation and automation of business processes. With our digital office services, we support companies in the efficient and secure processing of their documents and information.

For our location in Bioggio, we are looking for a technically skilled, customer-oriented and independent individual who enjoys taking responsibility, solving complex challenges and successfully leading various projects to completion.

IT & Technical Operations Manager (100%)

Software Development | IT Infrastructure | Technical Project Management

Workplace: Bioggio (TI)

Your tasks

• Independent management and coordination of several parallel IT and customer projects – from requirements analysis through planning to successful implementation
• Technical advice and support for our customers as well as analysis and resolution of complex issues
• Introduction and technical integration of new customers and solutions
• Coordination and support of our software applications, especially in the area of output management (POSY)
• Responsibility for the reliable operation and further development of our IT infrastructure, systems and technical production environment
• Technical support and coordination around our machinery (printers, envelope inserting machines and scanners)
• Creation of technical specifications and documentation
• Technical support for sales in the development and implementation of customer solutions
• Professional coordination and leadership of a small technical team

Your profile

• German and Italian at native speaker level, spoken and written; English skills
• Completed training in computer science (EFZ, HF, FH or university) or comparable technical training with several years of relevant professional experience
• Broad technical know-how in software development, application management, IT infrastructure, hardware and system technology as well as technical IT operations
• Solid experience in project management and ability to plan, coordinate and successfully implement several projects with different requirements, priorities, schedules and stakeholders simultaneously
• Strong customer orientation and communication skills: You understand technical requirements, analyse problems together with customers and develop practical solutions
• Very independent, structured and solution-oriented working style with high initiative and sense of responsibility
• Technical understanding of software architectures, databases, Windows system environments and networks
• Experience with .NET/C#, SQL and output management systems is an advantage
• Leadership experience is an advantage
• Enjoyment of a versatile, operational role with direct customer contact

What we offer you

• A versatile and responsible role with great scope for design
• Exciting technical challenges and varied customer projects
• Short decision-making paths and an uncomplicated, collegial corporate culture
• A dynamic environment where initiative and pragmatic solutions are valued
• Close collaboration with various departments and locations within the KOELLIKER Group

Are you looking for a special challenge? Would you like to help shape the success of our company in a responsible position? Then send us your complete application documents today.
Priska Iten looks forward to receiving your application documents.