System Process Specialist SAP EWM & MM (m/f/d)

About the job

For our client, a globally leading company in the field of healthcare and diagnostics, we are looking for an experienced individual as a System Process Specialist SAP EWM & MM.

System Process Specialist SAP EWM & MM (m/f/d)

Job description:

• First-level support for SAP EWM, SAP MM with a focus on spare parts management as well as related systems
• Analysis and resolution of faults in SAP S/4HANA, EWM and associated warehouse technologies
• Support of users on-site and partially remote
• Central contact person for IT-related concerns from warehousing, materials management and spare parts logistics
• Structured recording, processing and tracking of incidents
• Escalation of complex issues to second-level support and global IT teams
• Support in root cause analysis and sustainable resolution of recurring faults
• Accompanying process improvements considering relevant system and process dependencies
• Description, coordination and testing of system-relevant changes
• Creation of technical documentation as well as support in user training
• Collaboration with departments such as intralogistics, warehouse, spare parts and maintenance

About the customer:

In this role, you ensure the stable operation of business-critical warehouse and spare parts processes. You support key users and end users, analyse system faults and act as the central interface between operational specialist departments and international IT and engineering teams.

Requirements:

• Completed degree in business informatics or a completed logistics or commercial training with a strong IT affinity
• At least three years of experience in supporting SAP logistics solutions
• Sound knowledge of SAP EWM and SAP MM, ideally with reference to spare parts management
• Good knowledge of SAP S/4HANA as well as experience with SAP R/3 or ECC
• Very good understanding of intralogistics, warehouse management, goods receipt, goods issue, material flow and inventory processes
• Experience in incident and change management, ideally with ServiceNow or a comparable ITSM system
• Strong skills in error analysis, troubleshooting and sustainable problem solving
• Experience with mobile data collection devices, scanners or interfaces to warehouse automation is an advantage
• Very good German and English skills, both spoken and written
• Structured, customer-oriented and agile working style
• Ability to remain calm and solution-oriented even during time-critical faults in ongoing warehouse operations

Advantageous:

• Experience in the pharmaceutical, healthcare or diagnostics industry
• Knowledge of a regulated GxP or GMP environment
• Experience with SAP EAM or PM and the interfaces between spare parts supply and maintenance
• Experience in conducting system tests and user training

Compensation benefits:

• Opportunity to contribute to innovative technologies
• Long-term assignment in a globally recognised organisation
• Hybrid working model with home office flexibility
• Flexible working hours
• Responsible key role in a highly qualified international engineering and expert environment
• Modern working environment with a strong focus on automation, reliability and platform engineering
• Very high likelihood of extension beyond the first twelve months
• Depending on performance and operational needs, there is the possibility of longer-term cooperation or later internalisation

The assignment is mainly in Kaiseraugst, with regular presence at the Basel site. On-site collaboration is highly valued; home office is possible within the framework of the hybrid working model.

Application deadline is Friday 25 September!